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Printer problem Does not recognise new genuine black cartridge, cannot print anything

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Your black cartridge has been damaged.also clean connectors inside where cartridge connects with alcohol wipe clouths.

Posted on Jun 01, 2010

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Both lights on printer flashing


If you set to black and wite it should also print pictures by the way, it does not accept grayscale because it won't be able to print in grayscale photo quality.

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New cyan cartridge not printing. Have run a nozzle clean and still not working. Is recognised as a Epson genuine and as a full cartridge. Is there a way of cleaning a single print head?


I'm suggesting the forum below. Have great suggestions on cleaning print heads and pads.

Did you use Epson Genuine Cartridges? ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .


This is the only advice I can give you.

The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Apr 11, 2010 | Epson Stylus DX4450 All-In-One InkJet...

1 Answer

Black is not working in my brother mfc-240c printer


did you use genunie brother black ink cartridge?

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

Try the forum, there are alot of issues like yours.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)





Apr 06, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Sx405 will not recognise any cartridges . even epsom cartridges. at the moment i have 1 cartridge. black, not epsom, in the printer, but will not recognise any of the other colors


Did you use Epson Genuine Cartridges?
ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .


IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you.


The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)


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Mar 22, 2010 | Epson Office Equipment & Supplies

3 Answers

Epson TX100 won't recognise ink cartridges.


Yes, Genuine Ink Cartridges.

Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Feb 05, 2010 | Epson Stylus NX400 InkJet Printer

1 Answer

Dell 942 AIO printer won't recognise black cartridge:


I think you purchased a black cartridge with bad electronics. Basically your cartridge can't communicate with your printer and you should exchange it for a new one. There is no way to "fool" your printer into accepting refills with bad electronics. What you can do is when you get the message that you aren't using genuine cartridges and it won't be able to estimate ink levels is to check the box indicating to ignore the ink levels.

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1 Answer

Brpther DCP 330c does not recognise new black ink cartridge


Usually there is more than one cartridge empty when you receive this kind of problem. Try opening the top cover and check if the display changes - it should change to specify one (or more) of the color cartridges as empty. That one(s) should be changed too.

Jun 03, 2009 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

I just refilled black ink of my new printer Lexmark x5495. Does not recognise the black cartilage and keeps on asking for alignment. When it prints alignment page it does not use the refilled black ink....


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

Apr 10, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

LexMark P6350


go to---- lexmark solution center option ---- by clicking the ---printing preferances option ---- in that select the ---new cartridge installation option or change cartridge option---- in that option you select the proper number of your cartridge and it will ask whether it is new or old let the cartridge refilled or used or any you should always select the option new cartridges.then it will detect the cartridge and u will be able to print the colour from the cartridge.

Sep 24, 2008 | Lexmark P6350 All-In-One InkJet Printer

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