Question about Panasonic KX-T7730 Corded Phone

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Hold message is playing through speaker when phone not in use

I have a KX-T7730 - our message that is played to customers on hold is playing through the speaker when I hang up..... I need to stop this before I go mad!!

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  • Panasonic Master
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Www.walterbridge.com/manuales/KXT7720-User-Guide.pdf
http://docs.google.com/viewer?a=v&q=cache:njvAg8vi80AJ:owa.mellafeysalas.cl/dscgi/ds.py/Get/File-3642/KX-T7730_SvcMnls.pdf+KX-T7730+service+manual&hl=en&gl=nz&pid=bl&srcid=ADGEESj7pgStuGLK7ebrD9Xs8muBQqdJdz1NSKI2KEg2h9xwE4lPkdJyxAJrhj3gOQMekBWKjiYaXcLyvjpUIBQGEJIdbtHIwrU1Hvsn6XBOw3eBfm7rJ7AGQVwF7Rh9HS6onqlOapcq&sig=AHIEtbQDJ23yqq8PlFkPL6lvmEaaPDavog
Hi, well I have found you a user manual, and a servicing and troubleshooting manual. Go to the OGM section.
You can turn the Volume slider down, for now. Please use these manuals to find out a remedy. I know it is a setting, as i have seen similar problems in other phones similar before. If you have it on OGM, then check you haven't got it also on "Announce".

Posted on Jun 01, 2010

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Posted on Jan 02, 2017

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1 Answer

Our company uses the Panasonic KX-T7730 phone system. When I change the answering message, it is immediately followed by an outdated message. Changing the message works, but the old message still fo


When we set up a Panasonic voice mail system, you have a menu that plays. Usually, there is a Company Greeting, then a Custom Greeting. They are changed from mailbox 998 option 5 then 1 or 3 depending on which greeting you want to change.

Of course, you may not have a TVA or TVx voice mail system, but I'm guessing that's what you have. In all cases, the Company greeting plays in front of the Custom greeting. By default in a TVA it's probably both greetings 1. You can log into the system and play them without changing them to verify what's where.

Carl

Feb 10, 2012 | Panasonic KX-T7730 Corded Phone

2 Answers

It keeps playing music..I don't know how to stop it , its panasonic KX-T7730.


Press "1".

If someone pressed "1", it will play your hold music. Just press "1" again to deactivate.

Aug 04, 2010 | Panasonic KX-T7730 Corded Phone

1 Answer

How do I change message played to incoming calls on a panasonic kx-t7730


Try finding out what's playing the message and change it :-)

It could be the DISA card from a TA-824, or it could be the Custom Greeting or Company message from a TVS or TVA voice mail system, or you could be talking about the "on hold" message that's plugged into the MOH port of the Panasonic system.

Once you find out, you can change a DISA message from the first extension 101 by following the programming, or from the Message Manager's mailbox (998) of the VM system, or the file recorded in the on-hold device.


Carl

Oct 28, 2009 | Panasonic KX-T7730 Corded Phone

1 Answer

Panasonic KX-T7730X on hold music ringing non-stop


The solution is press 1 on hook condition. this is Back ground music .

Jun 30, 2009 | Panasonic KX-T7730 Corded Phone

1 Answer

Panasonic KX-T7730-when receiver on hook plays on hold music


walk up to the phone and without touching anything else, press "1".

No music.

Carl

Jun 26, 2009 | Panasonic KX-T7730 Corded Phone

2 Answers

Panasonic KX-T7730 Corded Phone


If you truly have music, it comes from a box plugged into the cabinet. The unit could be made by several manufacturers, or could be a CD player. If the talent is music with alternating male and female voices saying "thank you for holding we appreciate your business", etc. then it's probably an OHP-6000 that comes with Message software. http://www.onholdstore.com/software.html

If you have "tones" on hold, then you need to acquire a music on hold box and make a couple of programming changes to set it up. MOH boxes and messages can be found by search engine. The keywords on hold music will get you 19 million hits.

Carl


Oct 02, 2008 | Panasonic KX-T7730 Corded Phone

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