Question about Fujitsu ScanSnap S1500 Instant PDF SheetFed Scanner (PA03586B005) Flatbed Scanner
I have an scansnap s1500 i have not used it in a month or so and now when i try to scan the light just blinks and nothing happens. i have tried unplugging and re-plugging but it just blinks. any suggestions?
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Posted on Jan 02, 2017
For interim jams like you mentioned, pull the power cord out of the scanner, close the scanner up, restart your computer, then plug the power cord back in and open up your scanner. Hopefully you will be back to scanning.
I am having a similar problem, but there nothing works permanently. My ScanSnap stopped communicating with the computer, reboots etc, don't work. An interim solution that worked was to reset the computer to an earlier configuration. That worked great for about 20 scans. Then it stopped communicating again. You can tell because the icon-tray changes to an S with a slash through it, and the power light no longer illuminates.
I have tried every uninstall, reinstall, etc. that I can think of. I would like to try to find the registry items and try to fix it there. In any case, if you have an updated answer, I am eager to hear it.
Posted on Feb 10, 2008
I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.
Posted on Jul 13, 2009
Find your specific scansnap product and update it:
A user had a similar issue and I found this update for the scansnap S1500 manager:
This occurs with certain Intel dual core processors, so you might be effected accordingly.
Posted on Aug 14, 2009
OK; after giving up on lousy tech support I got it working after doing the following (not sure if all required, but this is what I did)
1. Gave admin rights to C:\Program Files (x86)\PFU
2. Updated to latest ScanSnap Manager V5.0 L21
3, Copied C:\Users\<admin acct>\AppData\Roaming\PFU directory to C:\Users\All Users
Posted on May 10, 2010
SOURCE: I'm trying to install the
ok, for scansnap software, you have to first install the software before you connect the scansnap. so since it was there before and probably got corrupted (deleted incorrectly), first uninstall it completely. then, reinstall software. and just as stated on their site here, Imaging devices are one of the most tempermental installations for computers, and there is usually a very specific order and method to installing them. post back for a followup.
Posted on Nov 14, 2010
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