Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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Ice wll not dispense from the door, it will occassionally dispense but rarely. The ice bin is full, there seems to be a circuit problem. Is there a way to test the door circuit assy. to make sure that is the problem. I saw the cost of the panel display to be around 128.00.

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Before getting carried away check that the small wire bar above the ice is down and that the ice is not so old it has stuck together in one big block.

Posted on Jun 01, 2010

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Why won't ice dispense from ice maker?


Pull out the ice storage bin from the refrigerator. Empty the bin if it is full. Add some ice into the bin. Reinstall bin into refrigerator. Make sure the refrigerator door(s) are closed. The ice will not dispense if the door(s) are open. Press the ice dispenser with a glass underneath it to start dispensing ice. Listen for a whirring sound. If there is a sound, then the auger that moves the ice cubes is working. Check the ice shoot in the door to see if it is blocked with ice. If you don't here any whirring sound the motor that runs the auger is probably bad. Then you will have to replace the whole ice maker assembly.

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I have the same problem. I am getting tired of having to clear it out about once a week. I take the ice holder out and empty it in a large bowl and remove any large, melted together pieces, then replace it. It works fine for a while.

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I have a GE Profile Artica. Dispenser is not dispensing ice even though ice bin is full. When i press the for ice to dispense , the light dims and the compressor stops.


Try taking out the ice bin press the door light switch and dispense ice button at the same time and see if the motor bracket turns without the ice bin in place. It is possible you have ice in the bottom of the bin that is frozen and jamming the movement of the auger. If not the problem may be a defective auger motor=> WR60X10259 Auger-Motor
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1 Answer

Ice dispenser auger does not work.


Hi, On GE refrigerators the motor is not quiet. Open your freezer, remove the ice bin, press the door switch, make sure it turns off the light, and then press the ice dispenser lever. The solenoid will click, which also opens the ice door and the auger motor will turn on and you can definitely hear it. If the motor runs then inspect the auger connection on the rear of the ice bin, its plastic and they break. On some models, like my GE Adora there is a switch just for the ice maker behind the ice bin. If you need more help let me know as with all long distance troubleshooting we try with the information we have. Thanks and Good Luck!

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Open freezer door, pull out the ice bin, push and hold the door switch, and push on the ice dispenser pad / lever. The U shaped auger drive should turn at the back of the freezer behind where the ice bin was. I suspect it is not turning. If this is the case, you have a frozen auger motor. Just thawing it out will not permanently solve the problem, it must be replaced and a " boot " installed over it. It is important to know the exact full model and serial number, as there are several motors to fit various models.

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1 Answer

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I see this a lot with people who mainly used crushed ice.  It will leave small pieces of ice behind and add up to a clogged situation.  If you mainly used crushed ice you will need to run full cubes thru every so often to keep the chute clear.  Another cause of this would be the flapper door on the dispenser doesn't close completely and warm air gets in and melts the ice in the bin so it clumps together and won't dispense.  In this case you may need to replace the solenoid that shuts the door and/or the door.  Let me know what you find.

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1 Answer

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1 Answer

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