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The LCD display on my Harmony 525 remote is not working. It is out of warranty. Is it possible to buy and fit a replacement LCD screen?

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  • mrandr Jun 03, 2010

    It's probably about right - it's what I feared.

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Hi


Thanks for using FixYa. If you have already tried everything else out and you are sure that it is the display that has gone bad then replacing the remote completely is best option. You might get the screen from eBay however, its really of no use and is always better to replace the remote completely as replacing the screen will cost you same as new remote. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on May 31, 2010

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1 Answer

"Activities" flashes and the screen


  1. Please remove the batteries from your remote
  2. Press and hold down the 2 button while connecting the remote to your computer
  3. The Harmony Remote LCD screen should display Upgrade Success
  4. Please un-plug the remote from your computer and test

Also check for any stuck buttons on the remote. Lastly, try updating your programming through the Harmony software including any firmware updates.
Please rate if this was helpful!
DigitalPlus!

May 12, 2011 | Logitech Harmony 525 LCD Remote Control

1 Answer

My remote is not working


Hi,

Did you try leaving the batteries out for a few hours to ensure it hard resets?

Apr 28, 2008 | Logitech Harmony 525 LCD Remote Control

1 Answer

Hi there i have a logitech harmony 520 remote and my son spilt some soda on it. now the lcd display is blank all the time even when a button is pressed, but when i connect it to my pc via usb it flashes...


Please apply the following troubleshooting steps to get the LCD screen issue resolved:

1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.

2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.

3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.

4- Click on the "Downloads" button at the top and select "Firmware"

5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.

6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

If this doesnt fix the problem i suggest you contact logitech. when contacting them, do not tell them your son spit soda on it:

Logitech's Warranty is:

Nontransferable to other users and limited to the original purchaser
Valid from the first date of connect to the Logitech Harmony Remote software for a period of time determined by region

Cases not covered under warranty:

Damages caused by:

Accident
Abuse
Misapplication
Unauthorized repair
Modification or disassembly
Improper operation or maintenance
Connection to improper voltage supply

Jan 17, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Screen display not activated, no display except light background


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Dec 20, 2009 | Logitech Harmony 525 LCD Remote Control

1 Answer

The remote is saying safe mode so i can not us it what do i do. i have a 525


Hi!

I had this same issue with my Harmony 525 and I found the link below and it got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps you get your Harmony 525 working again!!!

-Kennedy

Nov 19, 2009 | Logitech Harmony 525 LCD Remote Control

1 Answer

Need a new LCD for Logitech Harmony 670 remote


Logitech does not sell replacement LCD screens for Harmony remotes.

I would suggest buying a broken remote from eBay or somewhere cheap. However, keep in mind that attempting to repair your remote will void the warranty.

Hope that answers your question.

-D

Oct 26, 2009 | Logitech Harmony 670 Advanced Universal...

1 Answer

Display on Harmony 520 not working but buttons are all working


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Aug 07, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

I purchased a Harmony 520 remote back in Feb./March. I registered it online and I have perfomed all of the updates. The display and backlighting quit working. What do I need to do about this and is covered...


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Jul 12, 2009 | Logitech Harmony 520 LCD Remote Control

2 Answers

Need instruction manual for Logitech Harmony 525 remote control


Hi there, You can download the manual at the following location:

http://images.harmonyremote.com/EasyZapper/Downloads/UserManual/525/enu/525_UserManual.pdf

regards,
Craig.

Nov 27, 2008 | Logitech Harmony 525 LCD Remote Control

1 Answer

Logitech 890 remote


not a solution. i have the same problem with my 525.
Display: choose activity.
Bluelight usually turn on when i pick up the remote but not now after i've changed the batteries. And none of the buttons work either. Need a solution.. plz!

Nov 03, 2007 | Logitech Harmony 890 LCD Remote Control

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