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Paper Feed Problem Sharp AL-1461CS

The automatic feeder won't take paper at all. I see the little gate open up, but the rollers just squeal. After calling Sharp they want me to send the copier/scanner to the warehouse for repair - I'd rather not. Do you have any suggestions?

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  • LadyBrid Apr 08, 2008

    Oop,s the model is AL-1641CS not 1461.

    Cleaning the rollers used to work for me, but not this time.

  • LadyBrid Apr 08, 2008

    Model No. is actually AL-1641CS - sorry for the mixup.

  • LadyBrid Apr 08, 2008

    The top roller is not spinning at all.

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HI,

It is a paper jam problem.

Two examples of “false” paper jams are:

  1. The printer is unable to pick up the paper at all, so it never gets out of the tray. Since the paper never reaches the first sensor, the printer thinks there is a paper jam.
  2. Paper successfully passes through the printer, but one of the sensor flags gets stuck and fails to return to its initial position. This makes the printer think that paper is still present at that sensor, once again causing it to display “paper jam.” Be sure to investigate these two possibilities if you don’t find any paper jammed anywhere.
Please CLICK HERE to try out some solutions to fix your problem.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 08, 2008

  • Priya darshan Apr 08, 2008

    Did you go through the link which i gave you?

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Hi can you see if the rollers are turning round at all

Posted on Apr 08, 2008

  • paul proctor Apr 08, 2008

    Hi probably one of the first things you can do and the cheapest is to clean the rubber wheels because if these get to dusty then it wont pick the paper up as it should the best thing to try is using cleaning alcahol on a cue tip and clean all the wheels you can see and then try it again this usually solves the problem your having.
    Also dont think your model number is correct please have another look ok

  • paul proctor Apr 08, 2008

    hi if the top roller is not working then you need to check for jammed paper as this is the usual cause of the problem failing this then the only other option is to remove casing and check the rollers and make sure nothings come lose or broken but it could just be jammed paper.
    Is their anyway you can try turning the roller this would tell you if its free to turn or not turning at all if its stuck then it could be jammed paper or even the roller needs greasing on the rail although this is less likely.
    If its free to turn and their is no pressure then this would indicate broken or damaged parts.
    Let me know the outcome ok then i can assist you further ok

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Can you verify the model number as Sharp AL-1461CS?

Posted on Apr 08, 2008

  • Matt Jurach
    Matt Jurach Apr 08, 2008

    It definitely needs new rollers. You can get your own and replace them here. A service manual is located here.

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the paper jam in the machine is due to the rubber feeders present in the tray bin that pick the paper up and forward them.
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