Question about GE Security Simon 3 Wireless Home Security System

2 Answers

Just bought a simon 3 ge alarm control panel. After entering the master code, and pressing ''add'', I press ''sensor/remote'' and I get a message ''fuction not available''. So I cannot add any of my sensors in my home at all.

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  • noahsboas Jun 05, 2010

    ok, this is a simon 3 purchased on ebay to replace an old simon 2. I changed there master code, and the regular arm/disarm code sucesfully. When I open the cover to ADD a sensor, I get pass the master code, press Add, then remote/sensor, and I get the voice saying: "option not available." Why???????????

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  • Master
  • 4,090 Answers

You sahouldn't have to add them, Turn the unit off and restart it it should find the sensors and liust them. Then all you need to do is njhame them and set6 thyeir on/off time function to control exit entry on movement sensors or light sensors etc. Have you got the manual? There is a complete rundown to programming trhe sensors once they are registerd by the unit

Posted on Jun 05, 2010

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  • noahsboas Jun 05, 2010

    How do I turn the unit on and off?

  • dennis bullard Jun 05, 2010

    I presume this is hard wired with the battery backup being inbetween the ac and the unit. Remove the BLACK wire first then the RED wire. Makes ure all the sensors are connected Then Replace the RED wire then the BLACK on. This effectivly resets the unit.

    You did not say whether you had the manual. I have one here....but i will need your email to send it.




  • noahsboas Jun 10, 2010

    I did that too, and plugged the wires back in the order you mentioned. I wanted to turn the chime on, and I get the prompt again: "Option not available." What the heck am I doing wrong???????????

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  • Master
  • 505 Answers

The reason you are getting "function not available" is that you entered the Master Access Code or an Access Code rather than one of the Utility Access Codes. Check the installation manual for the meanings of the different access code types. All programming functions are only available if you enter Utility Access Code 1.

Posted on Jun 03, 2010

  • noahsboas Jun 03, 2010

    I am not sure I understand. Please elaborate..........



    I entered the Master code I had succesfully changed from the default to one of my own. You mean there are more master acces codes?????

  • thielectronick
    thielectronick Jun 05, 2010

    www.northss.net/simon%203%20manual.pdf

    here is a link to the manual for the alarm.
    i tried to post this to you earlier, but it may not have posted.
    i cannot see where you have to add the sensors in the method you stated, maybe once they're connected you just need to run the test.
    page 20 has a chart that shows how you can proceed with the "add" and then "sensor" commands, but it does not elaborate as to what would be a normal outcome.
    i suggest checking that the sensors are all hooked up correctly and if so, try hooking them up one at a time and maybe you can find which one is causing the error.



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You can change the master code only if you have the installer code. If you don't have the installer code, the only way I know of to reset the master code is to reset it to factory defaults. This does mean that you will have to completely re-progam the system. I would document as much stuff as you can from the display before resetting it. If you don't have a copy of the installation manual I am providing a link below. Hope this helps.

http://www.home-technology-store.com/assets/PDF/GE/Simon-Install.pdf

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Open the panel.
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Choose sensor name and group. Groups are listed in the manual. Basically, if you want the sensor to arm when the doors arm (such as for a window sensor or door sensor) put it in group 10 or 13. If it's a smoke sensor, group 26; motion detector, group 17 and keyfob, group 01.
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