Question about Dell DJ MP3 Player

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My computer won't recognize my dell dj mp3, what can i do?

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Originally Posted by gb07 from another site
"The solution, was to uninstall Windows media player. The first uninstall only let it roll back to version 9(the original version on my computer; yours may be different.) Then I went into control panel and removed it from my windows media components. Then, I went to the folder c:programfiles/dell/digitaljukeboxdrivers. There is a program in there called drvunins. I started it, and it removed all drivers for my dell dj. I then made sure the dj was unplugged. Restarted the computer, then I then downloaded the latest dell firmware, v. 2.20.07.

Found here-
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=31&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=139674

FINALLY, after all that, it did in fact connect, and load the firmware successfully."

I can confirm this does work mine is now working perfectly!!

Posted on Jul 15, 2011

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1 Answer

Running windows 7 home on one PC and windows 10 on another. I don't have the installation disc anymore, and the drivers I downloaded from Dell don't seem to work.


Daisy Mae,
The Pocket DJ is not compatible with Windows 7 or Windows 10. If you plugged it into your computer and it did not recognize the device or show up in "My Computer' then it will not work. You would need a windows 7 and Windows 10 drivers.None are available..
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Dell-Jesse L
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I am running Windows 8.1 on an Inspiron 15 64-bit machine. I need software for my Dell Pocket DJ 5GB. When I connct th DJ to the PC there's a tone as fo the PC recognizes the device. However, the device...


Hi,
I think your Dell pocket DJ is an XP based Operating system.
1 press the start button
2. go to all progams and choose windows update and update your laptop
3. when the update is done, restart your system and try again.

Please tell me the pocket version you are using?

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I lost the Dell J (Gen 2) installation cd, so my computer doesn't recognize it?


Dell.com - Drivers & Downloads for Digital Music Player Dell DJ (Gen 2)
http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=PDA_MP3_DJ_2&category=31&os=WW1&osl=EN

Jun 08, 2010 | Dell DJ MP3 Player

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My computer does not recognize dj diddy lost software


Hello.
In Order to make the Computer recongnizing you Dj Mp3 player you need to download this Software and driver.
Dell Dj mp3 player Driver and Software.
Good Luck

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Dell DJ 30gb not recognized in vista


try using a different usb cord and u can also use songbird to put songs on it

Aug 16, 2009 | Dell DJ MP3 Player

1 Answer

Have a Dell Jukebox MP3 Player and now have a new computer. I don't remember what software I had on my old computer, I just want to copy my music on my PC. Thanks


You can still download the drivers and firmware from the dell site for the dj, so you can set up your new computer to work with the dj. (I'm hearing VIsta is not compatible. Not surprising... )One part of the software is the Dell DJ Explorer. It simply opens a window and recognizes your dj. (Make sure it is on and connected)
If DJ Explorer says 'not connected' then right click and click refresh. When it recognizes the DJ, it will say the name you named your dj. Open that like a regular folder and it should read your dj and list all the songs on it. Then simply copy and paste songs to another folder you open on your computer screen; probably should use your My Music folder but that's your choice.
Now that music is saved back onto your computer. Hope that works for you.
A word about the Duebox or Dudebox program and company. I hope they ARE out of business as they scammed me. I checked into it awhile back for a better way to move music around on my 4 DJs and computer, and then bought it. It worked just as they said... at first. I used it to program my first DJ, then basically copied my songs and playlists to the other three (I have one in the house and one in each of our cars and our RV) Great! I'm happy! Then a few weeks or months later, tried to use it again to update, and was told that I could ONLY use it on ONE DJ, and the one I had just plugged in was not the one it recognized. I would have to buy a copy of Duebox for EACH DJ. Bottom line is I no longer support or care much for Duebox, and if they went out of business, then there really is such a thing as karma. I hate scammers.

Apr 18, 2009 | Dell DJ MP3 Player

1 Answer

My dell dj ditty has frozen


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Oct 06, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Dell DJ (Generation 2) not being recognized by computer


Found the answer on Dell Forums. A lot of Dell DJ folks have been having the same issues. The problem is with Windows Media Player (shock). The Windows driver dated 2006 is installing itself and taking over, not allowing Dell's 2005 driver to work. The bottom line is the DJ will dock but not be recognized by your computer, Windows Media Player, or Yahoo Music Jukebox.

To check to see if this is the issue dock your DJ then click on start, right click on my computer, and then hit properties. Click on hardware tab and go to device manager. Look for portable devices on the list. You will likely see your DJ with a yellow (!) next to it. Right click on the DJ and hit properties again, then look in the driver tab to see what driver is listed. If you see a driver with the date 2006 or newer, then Windows is screwing you up.

The only way I've found to fix this is to either uninstall Windows Media Player or go back to an old enough version that the 2006 driver is not in the system. The 2006 driver is from Microsoft and somehow it interfers with the proper driver, which is from Dell and should be dated either 2004 or 2005. Once Windows is uninstalled completely, or back to an old enough version that you are safe (I am not sure how far back you must go, I just uninstalled the darn thing completely), you need to uninstall the Dell driver then go to Dell's website and reinstall the latest. Also make sure you have the latest firmware.

It sounds like a lot of work but it honestly took me longer to type this note that to do it and I don't have a clue what I'm doing. It's better than throwing away your DJ. From the comments I saw on the Dell Forum, Dell is not aware of the issue and isn't much help. Many people spent hours on the phone with Dell support only to hit a dead end and get the recommendation to replace the device.

Hope this helps all. A huge thank you to the folks over all Dell Forum who figured out the solution despite Dell's technical assistance.

Apr 22, 2008 | Dell DJ MP3 Player

3 Answers

Make vista recognize my dell dj 20 gig


Try downloading the newest firmware to your Dell DJ

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