Question about Akai PDP42Z5TA 42 in. Plasma Television

3 Answers

No picture or sound

Akai pdp42z5ta model number. tv is about 1year old but i just opened the box about 2 months ago. worked fine until one day i came home to turn the set on and i had no picture or sound...can someone please help

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  • Anonymous Aug 06, 2008

    I have the same problem with a LCT42Z5TA. Just under 1 yr old, have contacted the mfg 8/5/08 and waiting.

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3 Answers

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  • Akai Master
  • 5,568 Answers

You may both have a power supply problem.
The PS in plasma TVs is more complex than in LCD sets and therefore more likely to fail but the #2 asker has an LCD set but still may have a failed supply.
No sound; no picture= something they have in common.

Since Akai is so poor on product support, they may not even have parts since that set was made by Samsung who also doesn't want to hear anything about them (their site doesn't recognize the Akai model number), you may be out of luck.

In researching Akai, I find large number of folks who will not buy any Akai anythings again.
This kind of performance is unusual for a Japanese company.

Posted on Sep 02, 2008

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Call a TV repair shop. Duh

Posted on May 06, 2008

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  • Expert
  • 81 Answers

What do you have connected? you can try withe basics. if you can try a rg-6 cable into the f connector. then try a dvd on video 1 and change the input to input 1 and see. if nothing else try a hard reboot
thats unpluging the tv for about 2 min. then reconnect.

Posted on Apr 08, 2008

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Posted on Jan 02, 2017

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Since Akai is so poor on product support, they may not even have parts since that set was made by Samsung who also doesn't want to hear anything about them (their site doesn't recognize the Akai model number), you may be out of luck.

In researching Akai, I find large number of folks who will not buy any Akai anythings again.
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Authorized Repair Centers for Akai Flat Panel TV


My 42 inch Akai is about 6 months old,, and is showing green where black should be..
BUt there is help for you all.. Call Verizon, sign up for their "Expert Care" program. it's $10.00 a month, and active after the third month.
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Free services under this plan are adjustments, and One FREE remote per year!.
i recomend you sign up for this program, and after 90 days. call for service. They more than likely will replace your TV's.
This is what they did with mine..
ALSO.
it doesn't matter how old your TV is, the plan is applicable to all TV's in your household. So one plan, one monthly payment of $10.00, covers all the TV's you own!!

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