Question about Actiontec GT704WG Wireless Router (gs583ad3-01)

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Moved router and lost Intenet signal, makes no sense.

This makes no sense. This router has been working fine. We unplugged and moved it today to a different (phone-working) jack in the house. (We have Verizon DSL) Plugged it in to a new desktop PC, all the lights started working, except, NO INTERNET CONNECTION. Power OK, Port #1 hooked to PC and lit, Wireless transmission OK, DSL Icon is blinking. But, no light on Internet Icon. Also, we then tried it in other jacks throughout the house, and it won't get an internet signal at any--even the original one where it worked this morning! Called Verizon, they want to send someone out, they can't figure it out. Could this unit just have crapped out?

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  • marksill Jun 04, 2010

    Thank you Steve! We ended up having to call in a technician; I had a feeling it was their issue (Verizon). He went down in the cellar, & did some hocus-pocus voodoo. Then came back and re-booted and we had a signal again. Go figure.

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Hi, this does sound strange, i havent come accross this before but it does sound like that the router may have died, but, did you unplug the phone line from the router before you removed the power plug? as what may have happend is that when you pulled the phone line plug it might have shorted out as this line does also have power going through it as well, does that sound right to you? or as you say it may have crapped out when it was moved, some items of electronics do get verry tetchy when moved if left allone for a long time in one place, it might have just been a matter of time that it when anyway also, have you tried reseting it? there should be a reset button on it hold that in for 15 seconds and it will be restored to factory settings and you have to input your information back in try that first before chucking it out the window lol if it dosent then chuck it out the window, sorry was joking not realy dont i could get in trouble...hope this helps

Posted on May 31, 2010

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