I am having a problem with the printer error there is a jam and it stops in the middle of printing and the explanation orange light come on. This started when I was printing labels. I have done everything possible to try to correct it. I have turned off power and re-loaded the cd. Nothing works. It also makes a horrible clicking sound when it discontinues the print. There is no paper jam. Please tell me what I can do? Thanks. Donna
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Ihave aprinterhpofficejet4355,whenbwtnge printstoppedin the middle,andit says CARTRIDE JAM,anddid notwanttonge printagain,bagamainahow to resolvethis? This is _NOT_ a problem that you can fix by yourself. Take the printer to the local HP Service Center, and get them to fix the 'CARTRIDGE JAM' problem.
This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
# Hold the cartridge upside down, with the
bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the
cartridge on the bottom (where the ink comes out). Wipe the printhead
horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure
the ink is flowing. # Next, look inside the printer and locate the
carrier that holds ink cartridges. Caution: Make sure the cartridges are not
installed at this point.
1. Look for a shiny piece of metal underneath the
contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and
wipe along the bottom of the shiny metal piece. Note: You may need more than
# Reinstall the cartridges, making sure you snap
them correctly into the printer.