Question about Microwave Ovens

7 Answers

I have a Kitchenaid microwave KCMS135GWH0. When I press the release button, the door will not open and I have to push on the button while pulling on the top and then pushing up on the bottom. If you look inside where the door latches enter the frame... and pop the button, there is a small white plastic part the pops up and down very quickly. Is it the button and spring that needs replacing or the release lever behind the control panel? If it is the lever, how do I get into the control panel to replace it?

Posted by on

  • 2 more comments 
  • Mapachi Apr 08, 2008

    I copied it right off of the downloaded exploded view of the microwave from the Kitchenaid web page and I see that I gave you the wrong number. Here is the one off of the microwave:

    KCMS135GBL0

    Sorry for the confusion!

  • Mapachi Apr 08, 2008

    I copied it right off of the downloaded exploded view of the microwave from the Kitchenaid web page and I see that I have given you the wrong number. Here is the correct one from the inside of the microwave:

    KCMS135GBL0

  • Mapachi Apr 20, 2008

    KCMS135GBL0
    Well, When I press on the door release button, the door will not open. I have the microwave open now and I can open the door by actuating the release lever internally, so what is causing the button to not actuate the release lever? Everything appears to be in their correct places. ????????????

  • Mapachi Apr 20, 2008

    aren't these switches there to be certain that the door is closed before the microwave is turned on??? Or do they actually actuate the latch itself???

×

7 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Microwave Ovens Master
  • 19,396 Answers

You need to call a qualified service to repair your microwave oven, this is not an option.

Standing on your posts seems like you did not perform any similar maintainance operacion on such an appliance before.
The Microwave has a sensor, and a door protective grid preventing electromagnetic waves from being radiated, .
If you do not mount one of the parts correctly you will have high intensity radiations throughtout your place.
Darect exposure to microwave radiation from microwave causes Leucemia, skin cancer, brain tumor, and other DNA related fatal illnesses.
This is not an appliance you can play with. If you mount the door or the sensor wrongly you die.
Get a new oven or find a repair point.

Posted on Apr 22, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

Hello Mapachi,

The switches have no relation with actuating the lever or opening the door. They seem to be just sensors.

Well, I guess the only way to actually find out what the problem is, is by actually disassembling the door panel and find out what is wrong. It could be a bit of broken plastic from the lever or the button that is obstructing the proper working of the button-latch assembly, or even just a faulty spring. If you think you can handle this, then go ahead and open it up. You can find the assembly unit diagram in THIS document. In my opinion, it is always better to get a qualified technician to do this, especially as microwaves can be dangerous, and if the job is not done properly, it could prove hazardous.

Anyways, if you decide to open it up yourself, and find out the cause, you can go to THIS excellent website for the parts required, or your local dealer/point of purchase. Hope this helps....

P.S. Before you assign a rating, please make sure that the issue is resolved. If it isn't, please post back as to what you did, and/or any other questions and we will try to assist you further. If you find that the solution I provided you led you or resulted in a resolution, a FixYa! or Helpful rating would be much appreciated :)

Best of Irish luck, CHEERS!
IrishDruid

Posted on Apr 20, 2008

  • 1 more comment 
  • Swilin Sampson
    Swilin Sampson Apr 20, 2008

    By the way, THIS document also gives you the part numbers, so if you find a broken part and want to order direct from the manufacturer, it should be easy.
    Their phone number is 1-800-422-1230

    Cheers!
    IrishDruid

  • Swilin Sampson
    Swilin Sampson Apr 21, 2008

    Hello Mapachi,

    Just wanted to find out how things are going. Were you able to resolve your issue?

    Cheers!
    IrishDruid

  • Swilin Sampson
    Swilin Sampson Apr 25, 2008

    Hi,



    Just checking to see if your issue has been resolved…If it
    has, please close this problem ticket with a Helpful or FixYa! rating. I would
    be very grateful for your gesture of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid



×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,037 Answers

Is the button not fully there meaning could a piece be broken off of it that hits the lever to open the door.

Could it be possible for you to take a couple of pictures of the mechanism for me since it would be much easier to maybe see why exactly yours is having this problem while everything looks fine.

Thank you for using Fixya

Posted on Apr 20, 2008

  • Benjamin Patri
    Benjamin Patri Apr 24, 2008

    the switches could be used both ways

    Please don't forget to rate this solution as that is one of the biggest aspects of all this website works



    otherwise please let me know if you have further questions



    Thank you

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

Hi you can check iam pasting few parts here which might be helpful to you


(Click to enlarge)
Grid is 1 inch square
Item #
3459 Price
$10.65 In Stock?
Yes Microwave door interlock switches, 2ea. 15 Amp, 125/250 Volt with 3/16" terminals


OR
check the link for your required spare parts
http://www.repairclinic.com/SmartSearch/smartsearch.aspx?SearchText=%60AMicrowave

Posted on Apr 20, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 202 Answers

Hello Mapachi

I made a phone call and after a few transfers, got the following information. I'm told this is the only information they (Kitchen Aid) offer for this microwave oven. (I'd ask for a service manual but they said this was all that was available.)

Kitchenaid Customer Service
800-422-1230

HERE is where you can enter the model number of your appliance. It is CaSe SeNsItIvE so enter the model number in all UPPER CASE.

The last digit of your model number is a "zero" and not the letter "O".

Please, go HERE for the manual and parts list for this microwave oven.


***************
Please, let me know if this response was a "FixYa"
or "Helpful" for you or, of course, if you have
any additional questions, etc on this topic.

If the information I provided you w/ resolved your
problem or lead you to a resolution for your
problem or an answer to your question, then, a
"FixYa" rating would be most appreciated. @:)

It is best to wait until the problem has been
resolved b4 scoring the experts who participated in
solving your problem or answering your question.
(Once you enter a rating, the problem will be
closed and we will not be able to continue to assist
you.)

Very often it will take more than one exchange of
information between you and an expert in order to
resolve your problem. If a proposed solution
doesn't work for you, don't rate it yet. Instead,
post back here letting us know and we'll continue to
work w/ you until we find a solution that does work
for you.

Thank you
BJ @:)
***************

Posted on Apr 08, 2008

  • B Joan Rapier
    B Joan Rapier Apr 08, 2008

    That's OK. (regarding the wrong model no.)



    Just go HERE instead for the manual and parts list for your microwave oven.





    BJ @:)

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

HI,

Just click HERE all the troubleshooting steps have been listed.Your problem will be solved.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 08, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,665 Answers

Are you sure that given model number is correct?
Is mfg whirlpool?

Posted on Apr 08, 2008

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kitchenaid microwave open door switch does not work


on my microwave, the door sticks some times & I put my fingers under door on latch side & push up, & I can hear it release & open. other than that there may be a broken part. follow the link below.
KitchenAid Microwave Door Won Open

Jan 23, 2015 | KitchenAid Microwave Ovens

1 Answer

Viking Microwave door latch


Try pushing in on the door while pressing the door release latch;
Also, try pushing the door latch and reach under the front edge of the door and slightly pull as the latch is depressed.
Third option is use a suction cup, maybe from a GPS device on the glass portion of the door, pulling on it while you depress the door latch....let me know any problems or if I can help anymore.

Jul 27, 2014 | Viking VMOC205 Convection/Microwave Oven

1 Answer

Door open button won't work on KitchenAid microwave model YKCMS135H


Page 3 of the exploded view here shows the door open parts 24510L and 250201 (or 23551B if your full model number is YKCMS135HSS).

What look like part numbers seem to be reference numbers.

For further help you will need to contact Kitchenaid Canada here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 05, 2012 | KitchenAid KCMS1555RSS Stainless Steel...

1 Answer

Can not open the door in microwave the release button springs seem to not working can that be fixed. Have opened the release button but cannot see the problem


Do not pry the door open since there is an easier remedy which will lead you in the direction that you need to fix your problem. Take the cover off after you disconnect the power to it. Once you have taken the cover off (only a few screws) you will be able to see the two latches that hold the door closed and the link that opens both of them. You can just lift both latches at the same time and it will open. After you have done that take a good look and press in on the open door button and you will see where you have the problem of the door hanging. That button should push a linkage that pushes up on both latches at once to open the door. It is spring loaded so that it comes back down so that when you close the door it will hold the door close.You need to take the cover off the microwave so that you can pull both of the latches that hold the door closed up. When you push the button in it engages a linkage that pushes both taches up at the same time to open the door. It is springloaded and will come back down during normal operation to hold the door closed when you close it again. That area is where your problem is. By looking at what happens when you press the open door button you should be able to readily see where the problem lies in that linkage

Feb 12, 2011 | Sharp R-1610 Microwave Oven

1 Answer

The door press opener button of my kitchenaid


What usually breaks is the door open lever, but it may also be that the rear side of the door open button has worn down too far to work.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, usually only the control panel needs to be removed.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 27, 2009 | KitchenAid KCMS185J Microwave Oven

1 Answer

Latch button will not release door on Sharp R-5H84 microwave . Push button and can pull the door open with a slight amount of force.


Sounds like a portion of the release knob is worn or broken, or a metal piece behind it is bent.

Jul 26, 2009 | Microwave Ovens

1 Answer

Door will not open. Button release does not release the door latches.


The plastic lever release is more than likely broken. You can order the part from
http://www.repairclinic.com/Appliance-Parts?s=t-KCMS145JSS0-%3d%3dc226g5
It's about twenty dollars.

May 22, 2009 | KitchenAid KCMS145J Microwave Oven

1 Answer

Sharp Microwave model R-1850A door won't open


buy a boddle of WD-40 and try spray some in the raded spots.Im not a big specialist in microwaves.hope it helps

May 10, 2009 | Sharp R-930AK Convection/Microwave Oven

1 Answer

Spacemaker II door latch problem


Most microwave ovens have catches that are shaped like hooks, these hooks catch on a fixed bolt or a raise in the frame of the oven.

The next time you get the oven open check these hooks to see if the springs are working in a strong positive manner, or if you have to push a button on the model check to see that the button releases the hooks.

Hope this helps.

Feb 16, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

The push to open door handle on the model #KCMS 122Yal-0 (1995) built-in microwave sticks and won't open without pulling on door from underneath applicance


It may be that the push button, cam lever or door latch (or all three) have some grease accumulated on them that's making it sticky to open.

Or the rear surface of the push button or the face of the lever may be so worn that the door latches don't get pushed up all the way anymore.

These door opening parts are all located behind the control panel and pretty easy to get to so you can observe them as you press the button. That way you can figure out which is bad.

At our site, we have a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

You should enter your model number without the dashes: KCMS122YAL0

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 08, 2008 | KitchenAid Microwave Ovens

Not finding what you are looking for?
Microwave Ovens Logo

Related Topics:

160 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

8820 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Devabhakthuni...
Devabhakthuni...

Level 2 Expert

224 Answers

Are you a Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...