I have a Kitchenaid microwave KCMS135GWH0. When I press the release button, the door will not open and I have to push on the button while pulling on the top and then pushing up on the bottom. If you look inside where the door latches enter the frame... and pop the button, there is a small white plastic part the pops up and down very quickly. Is it the button and spring that needs replacing or the release lever behind the control panel? If it is the lever, how do I get into the control panel to replace it?

You need to call a qualified service to repair your microwave oven, this is not an option.

Standing on your posts seems like you did not perform any similar maintainance operacion on such an appliance before.
The Microwave has a sensor, and a door protective grid preventing electromagnetic waves from being radiated, .
If you do not mount one of the parts correctly you will have high intensity radiations throughtout your place.
Darect exposure to microwave radiation from microwave causes Leucemia, skin cancer, brain tumor, and other DNA related fatal illnesses.
This is not an appliance you can play with. If you mount the door or the sensor wrongly you die.
Get a new oven or find a repair point.

Hello Mapachi,

The switches have no relation with actuating the lever or opening the door. They seem to be just sensors.

Well, I guess the only way to actually find out what the problem is, is by actually disassembling the door panel and find out what is wrong. It could be a bit of broken plastic from the lever or the button that is obstructing the proper working of the button-latch assembly, or even just a faulty spring. If you think you can handle this, then go ahead and open it up. You can find the assembly unit diagram in THIS document. In my opinion, it is always better to get a qualified technician to do this, especially as microwaves can be dangerous, and if the job is not done properly, it could prove hazardous.

Anyways, if you decide to open it up yourself, and find out the cause, you can go to THIS excellent website for the parts required, or your local dealer/point of purchase. Hope this helps....

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Best of Irish luck, CHEERS!
IrishDruid

Is the button not fully there meaning could a piece be broken off of it that hits the lever to open the door.

Could it be possible for you to take a couple of pictures of the mechanism for me since it would be much easier to maybe see why exactly yours is having this problem while everything looks fine.

Thank you for using Fixya

Hi you can check iam pasting few parts here which might be helpful to you


(Click to enlarge)
Grid is 1 inch square Item #
3459 Price
$10.65 In Stock?
Yes Microwave door interlock switches, 2ea. 15 Amp, 125/250 Volt with 3/16" terminals


OR
check the link for your required spare parts
http://www.repairclinic.com/SmartSearch/smartsearch.aspx?SearchText=%60AMicrowave

Hello Mapachi

I made a phone call and after a few transfers, got the following information. I'm told this is the only information they (Kitchen Aid) offer for this microwave oven. (I'd ask for a service manual but they said this was all that was available.)

Kitchenaid Customer Service
800-422-1230

HERE is where you can enter the model number of your appliance. It is CaSe SeNsItIvE so enter the model number in all UPPER CASE.

The last digit of your model number is a "zero" and not the letter "O".

Please, go HERE for the manual and parts list for this microwave oven.


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HI,

Just click HERE all the troubleshooting steps have been listed.Your problem will be solved.

Goodluck,
Please don't forget to rate the solution.

Are you sure that given model number is correct?
Is mfg whirlpool?