Question about Kenmore 20.6 cu. ft. Top Freezer Refrigerator

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Good afternoon CSR ... I can't figure out why my

Good afternoon CSR ... I can't figure out why my refrig has water in th e inside bottom, under the drawers? Could something be plugged?
John Zick
Morristown, TN

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Hi Mr Zick,

The symptoms you are describing would indicate the defrost drain is clogged. I have put together some instructions on how to clear this up. Take a look at the link below and let me know if it was helpful.

Defrost Drain Problem

Posted on May 31, 2010

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Ge profile side by side 2005 psh25pswass small amnt of water on inside of refrig on the bottom of refrig floor on side next to freezer. vents in refrig appear to be bringing in very humid air that is


It can have an air leak, but also a clogged drain pan under the freezer evaporator coil. If the refrigerator is getting warm, then it may be another issue

Dec 17, 2014 | GE Refrigerators

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No Water Coming Out of The Water Dispensor on G E Refrigerator ?


If you are not getting water thru the door dispenser , first thing to check is if you are getting water to the water valve behind the refrigerator . This is the part in the back of the refrig , that the wall water line connects to .
If your ice maker is making normal size cubes , then you ARE getting water TO the water valve .
However , there are 2 coils on the water valve ( G E ) of which 1 is for the ice maker , and , the other , is for the water dispenser .

1 ) Remove the kick plate from the bottom front of the refrig . On some models , the kick plate " snaps " on , and other models , it is held on by a small screw on each side on the top portion of the kick plate .
Once the kick plate is removed , follow the plastic water line from the bottom of the freezer door , about 6 " , to a small coupling . This coupling , has a " ring " on both ends , one of which has to be pushed in as you pull the tubing from the coupler . Once this is accomplished , put a towel under the end of both ends of the tubing , to keep the floor dry .
2 ) Activate the water dispenser arm . If water comes out in a good stream , from the tubing which goes under the refrig , the water line inside the freezer door is frozen . You can either turn the freezer temp warmer for several days for the line to un-thaw or use compressed air ( I have heard using computer cleaner air bottles with the small tube works ) to the water line going up form the bottom of the freezer door to blow out the frozen ice .
Once the ice thaws , G E has a dispenser heater , part # WR49X10173 which comes with installation instructions , to keep this from happening again . If NO water comes out of either hose , then either the water tank inside the bottom of the refrig is frozen ( which would require several days of warmer temperature settings ) OR the refrig could have a bad coil on the water valve , which would require replacing the complete water valve .
I have only come across maybe 1 tank which was frozen , and the rest have been either the line in the door was frozen OR the water valve needed replaced .

Please note....if using compressed air in the door water line , DO NOT USE EXTREME HIGH PRESSURE , as this could burst the line in the door , causing the complete door to have to be replaced . Just the water line inside the door , is not replaceable .

on Apr 10, 2010 | Refrigerators

1 Answer

Water comes off somewhere in the bottom of my fridge. what could have caused it?


When your refrig goes into defrost , the water runs down the back of the refrig ( inside ) and out to the drip pan thru a drain hole under the crispers . If water is under the crispers , remove the crispers and you should see a " cap " covering the drain hole . Sometimes crud will cover the slots where the water is supposed to drain , causing water to pool under the crispers . Just remove this cap , clean , and reinstall .

Mar 20, 2011 | Magic Chef Refrigerators

1 Answer

Ice maker stopped working


Pour about 2/3 cup of water into the icemaker . After freezing , it dumps , replace the dual water inlet valve behind the refrig . If it does not dump the cubes , check that the coils are clean under the refrig at the bottom in front , and if they are and the freezer seems to cool good , then replace the ice maker . NOTE : If the ice maker dumps and not refil with water , replace the valve AND check the tube which fills the ice maker inside , to make sure ice has not frozen inside the tube , which also indicates a bad water valve ( seeps ( not closing completely )) .

Sep 23, 2010 | Whirlpool 25.4 Cu. Ft. Side-by-Side...

1 Answer

My Refrig is collecting water in the bottom. My freezer is on top and the refrig is on the bottom. Water collects in or under the produce trays. What could be wrong


Without a model number or even a brand, this advise can only be general. You have a blocked defrost drain. Each time the refrigerator does an automatic defrost, the resulting melted frost needs to go down to a drain pain near the compressor, where it will evaporate. If the path to the drain pan is blocked, the water has to go somewhere, in your case, down the inside of the liner of the refrig and to the lowest level, under the produce trays. There may be a tube down the outside of the refrig on back which can be removed for cleaning, or the blockage may only be accessable from the area right by the cooling coils inside the freezer section. (usually located behind the back wall, but sometimes under the freezer section floor) You may find that flushing the drain tube using a turkey baster with warm water will be all that it takes to solve your problem.

Jul 14, 2010 | Refrigerators

1 Answer

Water leaking from bottom of fridge. Hissing noises coming from inside. Trying to figure out how to disconnect water


There is usually a water cut off , behind the refrig , mounted on the wall , or , a cut off under the sink , connected to the cold water line ( with a small cut off valve ) .
The hissing noise , is usually associated with a hole or cracked water line . You can also try removing the ware filter , to see if the noise stops .
Would need more info , to have an idea where the water line is defective .

Nov 08, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Water line stopped pouring. where is a good place


Remove the toe plate at the bottom of the refrig . Follow the water line about 6 " to the connector . Push in on the white ring while pulling out on the small line . Press the dispensor for water , and see if a steady stream comes out from the line under the refrig . If so , then the water line inside the door is frozen . If not , then the solution , is to replace the dual water inlet valve behind the refrig . This is the piece where the wall water line connects to on the refrig . If the line in the door is frozen , you need to lower the freezer temp , reconnect the connector by pushing the line , back in the coupler . May take several days to thaw . Or , if you have a compressor , you can try blowing the line out , yet still turn down ( warmer ) the freezer temp .

Oct 21, 2009 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

Frost inside and ice on floor of freezer


The water can only come from 2 places, the drain is blocked or the ice maker is over filling.The temps are too good to have any other things going wrong. Let me know, Thanks, Sea Breeze

May 18, 2009 | GE Refrigerators

1 Answer

Water Leak around left front wheel


I would check the defrost drain inside the freezer. this is real easy to do on this model refrig.
  • remove bottom basket (if it isnt frozen in place) and the shelf above it.
  • in th back just below the coil cover in the freezer section there is a ledge that will most likely be frozen over remove this ice using a hair dryer or hot water which ever is conveinant for you
  • you should uncover a drain hole flush this drain with hot water I use a turkey baster or large syringe to forcefully push water thru to clear anything in the drain
  • put it back together and you should be good to go
when ever the unit goes into defrost (which is about twice a day) the water runs over the ledge and then out of the door by the hinge puddling up next to the wheel. this unit has a hard fiberglass drain pan that is built in and unless it has been dropped i cant imagine the drain pan being damaged.
Let me know if you have any other questions Peyton

Mar 07, 2009 | Kenmore 74192 / 74194 Top Freezer...

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