Question about Dell 1700n Laser Printer

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Printer will not pick up paper from the feed drawer. there is an attempt to feed paper but the load remove paper light comes on. When I pull the drawer out the paper is ok but it is just not getting picked up.

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Hi


Thanks for using FixYa. First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the cartridges and visually inspect). Turn printer off and unplug the printer from all cables (power, USB, etc). Try to hold it upside down and gently shake it so that if there is any paper inside it’s removed. If still it’s not resolved then clean the printer. To clean the printer take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Posted on May 31, 2010

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My HP K550 officejet printer has recently been having some unusual jams in that it feeds a sheet of paper halfway through the printer w/o printing, then the green and yellow lights flash like a paper jam...


it seems that you are correct

Push the button on either side of the rear access panel or the duplex unit and remove the panel or unit.

Check inside the printer to make sure that the cam drawer is in the correct position, toward the front. If the cam drawer is not forward, pull the cam drawer into the correct position.

With all of the paper trays removed, check to ensure that the pick-up roller is up, not protruding down towards the tray, and no media is stuck to the roller.

Remove the printheads and check underneath the carriage and under the printheads themselves. Remove any jammed media.
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The paper doesn't pick-up when it goes to print. That is pretty much it. I here it come on and it goes through its little routine but from the sound I can tell it is not picking up the paper. I've been...


If you can pull the paper drawer out and reach your hand up where the feed rollers turn and grab the paper, you can use a damp cloth or rag (water) DAMP, not wet. scrub the rollers and that may help with the feeding issues.

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1. Turn off the printer. 2. Remove any paper trays. Inspect them for wrinkled or damaged paper. 3. Also open the back cover of the printer if this model has one. 4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it. 6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside. 8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path. 10. see alternative if the problem is still not solved. alternative : Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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I have an Easy Share printer dock series 3 that has paper loaded


To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the feed roller clean. IMPORTANT: Unplug the power before cleaning the feed rollers.
  1. Unplug the AC power cord from the power outlet.
  2. Remove the paper tray from the printer, and leave the paper tray door open. IMPORTANT: Do not use cotton or cotton swabs to clean the feed roller.
  3. Lightly moisten a lint-free cloth with water.
  4. Use the moistened cloth to gently wipe clean the surface of the feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.
  5. Let the feed roller dry fully before plugging the AC power cord back into the power outlet.
  6. Insert the paper tray into the printer, then press the Print button to resume printing.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Paper feeder not pulling paper from drawers, it does pul from the drawer but then when the second stage is supposed to pick up it does not and indicates a jam.


Have you replaced the paper pick up & paper feed & paper sep. rollers? If not try to clean the rollers with Wd-40 or simple green. If the copier works better, you will need to replace the rollers. Good Luck

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If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.

To access the pick up rollers. Turn off the printer. Unplug everything from the back of the printer. Take out the toner/drum and set this aside out of the light (the drum is effected by light). Remove the paper tray. Set the printer on its backside. The rollers are located on the underside of the printer where you just removed the paper tray. You may have to move a blue flap to get at the rollers. Take a damp paper towel and clean these off. Another possible solution is to take the grey rollers off and turn them inside out and then place them back on the printer.

The pick up rollers should not be shiney, or cracked and dryed out. If they are, they will not pick up the paper to feed it into the printer. The tires should have "traction" to them so that they can grip the paper and feed it into the printer.

Once you have the tires cleaned off or turned inside out and placed back on reassemble the printer and try printing.

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Most likely something has broken in the loading gear. Never pull paper against the normal flow, of course, you know that now. Unless you can locate the broken part and replace it, I'm afraid there's not much you can do other than manually feed the paper.

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On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

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