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I have just installed a Microsoft LifeCam 1.4 webcam and Skype says it is incompatible. What can I do?

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See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Jun 05, 2010

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Posted on Jan 02, 2017

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1 Answer

During skype connection the picture freezes


1) Ensure you are running Skype 5.0, earlier versions (4.2) are known to have this problem. www.skype.com
2) Ensure you have installed the latest drivers for this device through windows update.

Feb 28, 2011 | Microsoft LifeCam Show Webcam - 2.0...

1 Answer

Just loaded my vx-1000 and skype is saying this camera it not compatible with skype. can i fix this prob or have i wasted my money buying this cam! PLEASE HELP!


Skype is very particular about webcams using the latest drivers. If you installed the software using a CD the chances are the software is out of date.
Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Aquaint yourself with the information available by clicking on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download if you are running Vista or Windows 7
Procedure to install software from the website:-
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.
Once you have your webcam installed you can configure it to the chat program of your choice.
When using Skype do not run your webcam using the Lifecam software but let Skype have full control

Oct 09, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Skype can no longer access my webcam


Make sure you have the latest driver installed from the website and do not run the Lifecam software - let Skype take full control

Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download if you are running Vista or Windows 7

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Sep 16, 2010 | Microsoft LifeCam for Laptops

1 Answer

I cant get my VX1000 to work with Skype, just get the message Skype does not support your webcam


1) Skype is very picky about drivers - make sure you have the latest also check the 'Readme' link for known issues

Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

2) Do not run the microsoft webcam software in Skype but allow the Skype software complete control

Aug 28, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

How to use Microsoft LifeCam VX-1000 Webcam with Skype


well once you have the microsoft webcam software installed..
that is the first step then to go to skype and in skype it will have you set up the video and audio upon first use...
iff you have already past first use.. then when you make a call with skype as long as the software is installed then skype will automatically detect this and use it as the default recording device and it searches also for microphones automatically...
so really not much for you to do, once the microsoft webcam is installed then skype setup takes care of the rest...

Aug 04, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Microsoft Lifecam 3.0. Using Skype. I can see


Check your video settings within skype, make sure to do a test call with skype as well and make sure that you log onto microsoft and get the updates for the microsoft lifecam.

Jan 07, 2010 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Microsoft Lifecam VX-3000-unknown video error on Skype


I tried the skype link given in Solution #1.

None of Skype's suggestions helped.

The problem child: Windows 7 (all updated) and current Skype.

I installed DirectX per Skype's suggestion.

Also found this link to MicroSoft driver for W7:

http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=LifeCam&name=68A-00001&os=Win7_3264&lang=en

It's working at the moment. But the camera was working previously with this setup. Time will tell.

Nov 03, 2009 | Logitech Webcam

1 Answer

Initialization error


Test your webcam here by hitting "Allow" in top window and assessing your webcam in left hand panel.
If it works here, you know the hardware is OK. Now you have to configure it to any program you want to use it in
SkypeIf you have problems when you use your webcam device in Skype, you may have to configure the audio and video setting in Skype. To do this, follow these steps:
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your LifeCam device as the default microphone. For example, select Microsoft LifeCam VX-3000.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your LifeCam device as the default Webcam. For example, select Microsoft LifeCam VX-3000.
  7. Click Save.
  8. Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)


I do not know the second program ( explorer express) but there will be a similar arrange for making your Hardware default

Aug 27, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

I am new to using a web cam. I purchased the VX6000 and everything is working, however, the people I talk to on it only see static pictures of me (Skype).


I think what they are seeing is the photo you took with your webcam when you set up your account.
Make sure your webcam is is working OK and then check your settings

  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your LifeCam device as the default microphone. For example, select Microsoft LifeCam VX-3000.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your LifeCam device as the default Webcam. For example, select Microsoft LifeCam VX-3000.
  7. Click Save.
  8. Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)



Aug 20, 2009 | Microsoft Lifecam 6000 Webcam

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