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I have a pentax optio E10. I was using the software that came with the camera to download my pictures. I bought a dell computer with Windows Vista Premium, and I can't get the software to install

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Hello shari_ward,

HERE is the Pentax English website.

Unfortunately, the Pentax Optio e10 is not compatible w/ Windows Vista (nor is its software if you can't even get it to load).

This is a common problem when new operating systems enter the market and ursurp an older one that's been around for a long time (e.g. Windows XP to Windows Vista).

Many older software programs will not run on the new operating system. We see this quite frequently w/ hardware as well. Older hardware that is no longer supported by the manufacturer will not have Vista-compatible drivers released for it. So, that hardware often will not run on a computer w/ the new operating system installed either.

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Posted on Apr 08, 2008

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HI,

The webcam function of the Optio E10 is not supported in Windows Vista.

However you can try this out:
Right click on the software icon on your desktop the select properties.Now choose the compatibility tab and then choose win xp sp2.click ok.now try opening your software.If it does not open then nothing can be done you will have to contact the company for vista supported software.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 08, 2008

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It looks like your driver is not compatible with windows vista.
I would suggest to call the manufacturers and ask them for a suitable driver if applicable.

Posted on Apr 08, 2008

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Hi,

What is the name of the software?

Posted on Apr 08, 2008

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