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I HAVE 2 PROBLEMS WITH MY EMAIL. 1. I have

I HAVE 2 PROBLEMS WITH MY EMAIL. 1. I have comcast internet service. I use Incredimail for that server. On my laptop Incredimail quit working, still works on my Desktop. On laptop my emails now go to comcast.net instead of Incredimail. PROBLEM #2:
I also have a gmail acct for my business. When I need to email a document online and I click "email" my Incredimail comes onscreen but never functions, therefore I can not send the document by email because my Incredimail no longer functions. How can I get the option to email it via my gmail acct? I have to print out the document then scan it and then email it which is a whole lot of trouble when I could just click it and it would transmit it by email.
Thanks

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  • fdanielsdesi May 31, 2010

    For Problem #1 addendum, Incredimail worked on my laptop for over a year and then one day it just stopped! I now have to retrieve my Incredimail email from the source which is Comcast.net. Why did it suddenly stop receiving my emails on my laptop and continue rec'ing on my desk top?? Makes NO sense!!
    Addendum for Prob 2 - I rent vacation property and when I go to another site to run a credit card chg or if I go to a folder to fill out a rental agreement, whereever I go, if I click on email the article/document - the Incrediamil website pops up but since it's not functioning it just sits there idly and blank until I "X" close it out. It never gives me the option to send it thru gmail or comcast email, therefore I cannot email whatever I have been composing. Keep in mind if I am in my gmail acct or comcast I can reply or send an email, but if I'm in an online or program I cannot send whatever I'm working on by email because Incredimail comes up on my screen but does nothing, just sits there dormant and I can't email the article. How can I get gmail to pop up or comcast to pop up and email the article? Or how can I get Incredimail functioning again? Thanks so much!!!!

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Danielsdesi

In regards to Incredimail let me know exactly what about it is not working. Also any errors that you are getting.

In regards to the document that you are trying to email with gmail since it ia a web bases email program you will no be able to get to it by clicking on a link to email because that link works off opening your local email program. In regards to the document its self have you tried to copying the file to a program like Word so that you can up load it to your Gmail.

Issken
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Posted on May 31, 2010

  • Will Hartford
    Will Hartford May 31, 2010

    danielsdesi



    Unfortunately since you are accessing them through webmail you would need away to capture the data from the link locally to send the data over to you webmail.



    In regards to Incredimail if you are not sure what is wrong may be the issue is with the program its self. At this point I would recommend uninstalling and reinstalling Incredimail on your notebook. Then resetting up your email accounts to see if this fixes the issue with Incredimail.



    Let me know how things go and if you have any more questions or problems



    Issken

    http://www.fixya.com/users/issken

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PROBLEM #1: Yoiu will likely have to reinstall the Incredimail onto your laptop, or the problem may be the same as i suspect for Problem #2...

PROBLEM #2: Just like you can choose MS Explorer vs Firefox as your default/preferred browser, you must do the same for your email. Usually, Windows will prompt you to make the choice for the browser but you will need to make the choice for email preference yourself. Either way, if you are in gmail on the web, all you need do while composing your message is click on "Attachments", browse to the folder the document is in and click "Open". Once it attaches just click SEND.

Posted on May 31, 2010

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