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Toshiba Satellite M35x-S1142 Turn off problem

My laptop has a slightly different shutdown problem than the others I've read. It starts to boot up, the "Windows starting" blue screen/message appears and even sometimes my Windows wallpaper appears. Then suddenly, the laptop turns off. Instantly. I've suspected a power issue but I can boot into SAFE boot mode and the laptop works fine. This leads me to believe its not a power problem. What about a memory problem?
I've reloaded the HD using the restore disk and I have the same issue. Doesn't appear to be a heating issue. Battery charges fine and I have the same results with or without battery or AC power.

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  • Lfamily Apr 08, 2008

    Nothing new was loaded. I tried the boot with 'last good configuration' and that didn't help. I have done a complete restore with the Toshiba CD and still have the problem. That's why I'm leaning toward a hardware problem vice software. I had this problem about a year ago and the restore CD fixed it. Appreciate the suggestions...please keep them coming.



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Seems to be a common issue with this laptop.

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Posted on Apr 08, 2008

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Was something new installed. It's failing during the driver load. You can quick fix it, maybe, by booting and pressing the F8 key, then selecting Last Good Configuration (words of that effect). If that does not work, boot with F8 and trace each driver as it loads. The one it stops on is the one you want to deal with. Boot in Safe Mode again and try to fix the problem. Do you have anything showing up under the Question Mark in device drivers? You may need to deal with the problem on that level also. Cheers.

Posted on Apr 08, 2008


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