Question about Televison & Video
Closed caption is stuck on...Remote can only be used for on/off. Buttons on TV only work for on/off. Is it the mother board and any idea of the cost?
We had the same problem we even exchanged tv for new one, but the closed captions were still stuck. Turns out it was the HD cable box. You need to contact your cable provider and they will help remove captions.
Posted on Jan 22, 2009
I' can't imagine the Geek Squad couldn't tell you over the phone how to resolve the issue. If they can't call the local distribution center in your area and ask for the man in charge.
In the interst of customer service they should take care of you. What model number do you have? I may have some info on the cure.
Posted on Apr 08, 2008
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Posted on Jan 02, 2017
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