Question about Dell V305w All-In-One R840635AU InkJet Printer

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My Dell v305 inkjet printer will not grab the paper and roll it through. It grabs the paper and continues printing but will not roll the paper through. Is it because it is dirty? That is possible as it was not properly stored while not in use.

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Hi


Thanks for using FixYa. First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the cartridges and visually inspect). Turn printer off and unplug the printer from all cables (power, USB, etc). Try to hold it upside down and gently shake it so that if there is any paper inside it’s removed. If still it’s not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Posted on May 31, 2010

  • faithismymid May 31, 2010

    How do I get to the print head with this particular printer? Can you give a description of what the component would look like?

  • faithismymid May 31, 2010

    There is no paper jam. I did pull a few objects from the area where the paper is inserted. I think something is broken if it doesn't just need to be cleaned, but I'm not sure.

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