Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424

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My Kenmore Upright Freezer Model 25326432100 flashed "ER."

During a recent storm, the electricity went off at my house for about 3 seconds. When it came back on, my Kenmore Upright Freezer looked like it was running (with the orange light being on), but the inside control panel was flashing "ER." The freezer stopped cooling and the meat began to thaw. We unplugged the freezer and plugged it in again and then the control panel reset and it started freezing again. It's great that it is now working, but what happens if the power goes off again when I'm on vacation? Unless you open the door and check it looks like it's cooling but it isn't. This is the second time this has happened. Is this normal for the control panel?

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My freezer was purchased in February, 2004. It is a self defrosting freezer but ice has started forming along the bottom shelf and back wall. Also, after cleaning the freezer the other day it has stopped clycing. The freezer will stop running only if I turn it down to the #1 setting and then it will not come back on. If I turn it up to a higher setting the compressor will not stop running. It ran for over 24 hours and would not cycle unless I turned it off or set it at the #1 setting. When I unplugged it and pulled it away from the wall, there was a green water spot the size of a dinner plate underneath the freezer. Help!! Very Unhappy this freezer is only 6 years old. S in Phila.

Posted on Sep 29, 2010

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