Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
I just bought a Western Digital My Book Essential 2TB Hard Drive for use with my PS3 as a media drive. However, when I plug the hard drive into a USB port, the PS3 does not recognize the drive. I have already hidden the VCD that comes on the drive but it still does not work.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
sounds like your drive is failing
the clicking you hear is the read head bangin' on the disc - this is common with failing drives.
you can try removing the drive and install it as a slave in your PC and maybe you can get some data from it, assuming it is not completely dead.
thanks for rating.
Posted on Jan 10, 2008
Yes. The case doesn't care what size the drive is. The computer is just asking for the USB driver for the case. Check the WD site for the driver for the model of MyBook that you have. That should cover it.
Posted on Dec 27, 2008
Hi,Either the drive itself failed or you did not stop your external hard drive safely in your PC or Macintosh before unplugging either the power or data cable.
Solution 1: Determine if the drive itself has failed
For purposes of testing, connect the power adapter directly to the wall. If you do not hear or feel the drive spin up when you connect the power, the drive will need to be replaced. If the drive spins up, but nothing shows up in My Computer or in Disk Management, change the USB cable and connect the new one to another port on your Computer. If it still doesn't show up in Disk Management, try the drive on another PC to see if it shows up on that computer. If that computer still does not detect the drive by showing you the system tray icon or by listing the drive in the Device Manager after you plug in the drive, the drive is bad and needs to be replaced.
If you require data recovery services on your failed drive, here's a list of authorized preferred data recovery partners
If you find that you do need to replace your drive, see How can I replace a product under warranty?
Solution 2: Determine if the drive can be used again
If the computer does detect the drive, you can test the drive by using Windows Data Lifeguard Diagnostics. For more information on how to use the software to test the drive, please see How to test a drive for problems using Windows Data Lifeguard Diagnostics
If the software reports an error for the drive, please see Data Lifeguard Tools 11 Error Codes for a list of error codes and what they mean.
If the software shows no errors for the drive, and you do not wish to send the drive for data recovery, you can partition and format the drive so you can use it again.
For Windows XP please see How to partition and format your hard drive (from unused space) for use in Windows XP or Server 2003
IMPORTANT: To avoid corrupting or losing the data on your external hard drive you should always shut down the drive correctly before you disconnect the data cable from the drive or computer, or the power connection from the drive or the wall outlet.
Posted on Jan 04, 2009
You need to go into the BIOS of your computer and change the boot order of your computer. Your computer must be set to boot from your main hard drive only.
Posted on Mar 06, 2009
Posted on Mar 07, 2009
Tips for a great answer:
Aug 15, 2012 | Western Digital My Book Essential Edition...
Feb 24, 2011 | Western Digital My Book Essential...
May 30, 2010 | Western Digital My Book Essential Edition...
May 16, 2010 | Western Digital My Book Essential Edition...
Jan 22, 2010 | Western Digital My Book Essential 1TB...
Nov 08, 2009 | Western Digital My Book Essential Edition...
Jul 31, 2009 | Western Digital My Book Essential Edition...
415 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: