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3 wk old Kenmore Elite D/W will not drain. Have attempted to Cancel/drain several times. Tried short cycles. Checked twist out filter. Baffled. Help? Is there a way to manually drain? Manual no help.

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  • bbqmaestro May 31, 2010

    Egg on my face! Just installed new disposal and left the knock-out plug in. thank-you for your help.

  • bbqmaestro May 31, 2010

    Thanks, Hit the nail on the head the first time. Neglected to remove the knock-out plug in a new disposal. Unit couldn't drain, and I overlooked the obvious. Saved me lots of time and grief. Thank-you! Craiger

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  • Master
  • 949 Answers

Hi,

Sorry you are having trouble, this is a good dishwasher I have the same one in my home.

In order to help I need to ask you a couple questions.

When you push cancel drain if you listen close, do you hear the drain motor running? It would sounds like a hum or buzz up front at the bottom of the machine, this would happen while the cancel drain light was on.

If you do not hear the drain motor running there is a problem internally on the machine, it is most likely either a wire came off of the drain motor (may have got loosened during installation) or the drain motor itself is defective. In this case it would best since new to have service out to repair it. It is a quick easy repair.

If you do hear the drain motor running when cancel drain is on then the issue is a clog, somewhere between the dishwasher and the drain where the dishwasher drain hose terminates is blocked. If you had a garbage disposer installed just prior to the drain problem the 'knockout' plug in the disposer may not have been removed.

Let me know if you have questions.

Posted on May 31, 2010

  • Philip May 31, 2010

    I am glad it was an easy fix!

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