Question about Kodak EASYSHARE 5100 All-In-One Printer

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Rollers won't pick up photo paper.

I'm using KodakPremium paper and the rollers don't pick up the paper. Photo (shiny)side is down, w printing facing up. I keep getting check your tray. Printer works fine on paper8.10 reg for printing documents etc. but wont do 4x6 photos.Easy share 5100 is the model.It is about 3 yrs old. (You would have to check my reg. for sure.)
I know it isn't a software problem since it does print, just not when I slide in the 4x6 paper. Carol Pehrson

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Hi I would suggest you to try once again by putting the shiny side up and print it again, some time even if the pages get stick with each other than also the printer wont take paper in. so try one more time and do reply if you still have the same problem or nay other.

Naiven.

Posted on May 31, 2010

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Mar 06, 2011 | Canon Pixma iP2600 Photo InkJet Printer

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I've had this printer for a few years and it'd give me problems when I want to print from the photo tray 75% of the time. Very frustrating. I don't have money to put into a new printer either.


Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product
  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent. NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper. NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again. If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened. Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water. NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause Any of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

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1 Answer

"out of paper" error when ther is paper, paper won't feed


Hi ,

Step one: Check the media and print settings
  1. While the printer is on, remove the power cord from the back of the printer, wait 30 seconds, and then plug the power cord into the back of the printer.
  2. If the printer is not already on, turn it on by pushing the power button.
  3. Replace any paper that is ripped, dusty, wrinkled, or bent. If the paper is curled, uncurl the paper by gently bending it in the opposite direction of the curl or replace the paper. NOTE: Use plain paper in the unit until the issue is resolved.
  4. Verify that all the paper is the same size and type.
  5. Tap the stack of paper on a flat surface to align the edges.
  6. Verify that the stack of paper to be loaded in the unit contains between 10 and 25 sheets of paper. NOTE: Do not load too much paper in the printer.
  7. Insert the stack of paper into the printer and then gently push the paper guides snugly against the paper.
  8. Adjust the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
    1. Open a document in the application in which it was created.
    2. Click File .
    3. Click Print .
    4. Click Properties . The Printer Properties dialog box displays.
    5. Click the Paper/Quality tab.
    6. In the Size is drop-down menu, select the size of the paper loaded in the unit.
    7. In the Type is drop-down menu, select the type of paper loaded in the unit.
    8. Click OK .
    NOTE: These changes do not change the default print settings. The print settings will revert to the default print settings the next time the application is opened.
  9. On the Print dialog box, click OK to print the document.
  10. Try printing again. If the issue is not solved, continue on to the next section.
NOTE: If the issue is resolved and you want to print on another type of media, change the paper in the unit and then repeat steps 2 through 7 for the new media. Step two: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water. NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
  7. Step three: Service the product If you have completed all the steps and are still experiencing a problem, service your product.
Any of the following issues can cause this issue:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the tray face down. For photo paper, always load the rougher side of the paper facing up.
  • The paper is too slick for the product.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are dusty.
Hope this would be helpful ....all the best

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HP officejet wireless 6500 printer won't print


Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product
  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

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It sounds like the printers rollers are slipping on the heavier paper, possibly because this paper is smoother then your regular paper.

Try cleaning the exit rollers on the printer with something like methylated spirits - if the rollers have gone shiny, then you can usually revive them by using some emery paper to roughen them up.

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Microsoft Word displays the following message on the screen: ?Printer out of paper.?


  • The paper trays are empty or overloaded.The paper is curledThe print side, or shiny side, of the paper is not loaded in the input tray face down.The paper might not be engaged with the feed rollers.The paper-width guide is pressed against the paper stack too tightly.The paper tray is not completely inserted into the product.The paper settings in the print driver do not match the paper loaded in the paper tray.The rubber paper-feed rollers are coated with dust.
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  • Clean the rollers
  • try this. have a nice day.

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    Ok! You didn't tell me how old is the printer, what type of paper and what size you tried to print so I'll do my best to help.

    Please note:
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    Step one: Reset the product
    1. Without turning the product off, remove the power cord from the back of the product.
    2. Wait 30 seconds and then plug the power cord into the back of the product.
    3. If the product is not already on, use the On button to turn it on.
    Step two: Check the condition of the paper and reload it
    1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
    NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
    2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
    3. Tap the stack of paper on a flat surface to align the edges.
    4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
    5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
    6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
    If the issue persists, continue with the next step.
    Step three: Adjust the paper settings in the print driver
    The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
    1. Open a document in the program being used to print.
    2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
    3. Click the Paper/Quality tab.
    4. Choose the appropriate paper size from the Size is drop-down menu.
    5. Choose the appropriate paper type from the Type is drop-down menu.
    6. Click OK and then click OK again to print the document..
    7. If the issue is not resolved, continue with the next step.
    NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.
    Step four: Clean the rollers
    1. Turn off the product and unplug the power cord.
    2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
    3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
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    4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
    5. Close the access door and plug in the power cord.
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