Question about Yes YDV-325 Flash Media Camcorder

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Sony Camcorder DCR-TRV11E

Camcorder does not function. LCD self-diagnosis reads C32:10. Can't remove the cassette to insert again; have also disconnected mains lead and re-connected, but no response. Help!
Doug.

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Jg,

Posted on Dec 29, 2008

  • h3roesandkin Dec 29, 2008

    DCR-TRV11E



    Hi My camera works in 'Player' mode as do all other functions, yet when I try to record the viewer and the 'window' stay blue for a moment and then go black.. I can still see the info such as battery level and tape time etc. The camera still accepts instructions ie record but I cannot see anything..? There are no error codes showing..



    Many thanks in advance

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HI,

Taking off the battery and reattaching it is a simply way to reset the camera - if the error comes back, then you have to repair it basically. The C32:10 gives the technician an indication that the problem is a mechanical issue, which explains why the camera won't open properly. If you can see some mechanical thing wrong that you can fix, go for it. Otherwise, http://www.videoonerepair.com will give you a free estimate if you send them the camera.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 08, 2008

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A manual for your camcorder can be found here.

Posted on Apr 08, 2008

  • Matt Jurach
    Matt Jurach Apr 08, 2008

    C32:10 refers to a problem with the tape reel mechanism.

    Many other frustrated users have actually found that lightly tapping the camcorder on the door side will clear this error.

    Also try this fix:


    1. Remove tape.

    2. Manually forward the tape for about five revolutions of the
      reels.

    3. Reinsert the tape.
    These techniques just move the tape reel system around until the error sensors stop complaining.

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Posted on Jan 02, 2017

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A malfunction other than the above that you can service has occurred.
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Follow these steps to resolve the issue:

Step 1: Remove the cassette and insert it again , then operate your Camcorder.

Step 2: Try using different cassette.

Step 3: Try resetting the Camcorder.

[Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.]

Please locate the RESET button behind the LCD screen of the Camcorder. Press the RESET button using a sharp-pointed object. The Camcorder should be switched ON when you reset the unit.

Step 4: Try to power reset the Camcorder and check if it helps to resolve the issue. Power Reset the Camcorder by removing the batteries from the Camcorder and inserting it after 1 minute.

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http://www.kb.sony.com/selfservice/documentLink.do?externalId=C79466


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When I insert the cassette into the camera it won't close.


Try the following link to troubleshoot this issue:
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Hi Jeany,
Please see the detail below for the said error codes C31:23 & C31:22

4e0386d.jpg
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Hi Tariq,

Please see the detail below for the said error codes C31:23.

4e0386d.jpg
According to the symptom and self diagnostic system the problem is in mechanical section (tape loading section) Therefore camera just need mechanical adjustment and will work fine again. This problem aries when the insertion of the cassette is improper or forced insertion.
Thanks for using fixya.

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From the user manual ...

Under self diagnosis display
--------------------------------------------------
C21:00
Moisture condensation has occurred.
Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p117)

On p117
-------------------------------------------------
If your camcorder is brought directly from a cold to a warm place, moisture may condense inside your camcorder, on the surface of the tape, or on the lens. In this condition, the tape may stick to the head drum and be damaged or your camcorder may not operate correctly. If there is moisture inside your camcorder, the beep sounds and the [picture of water drip] indicator flashes. When the [end tape icon] indicator flashes at the same time, the cassette is inserted in your camcorder. If moisture condenses on the lens, the indicator will not appear.

If moisture condensation occurred
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Note on moisture condensation
Moisture may condense when you bring your camcorder from a cold place into a warm place (or vice-versa) or when you use your camcorder in a hot place as follows:
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- You bring your camcorder from an air-conditioned car or room into a hot place outside.
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- You use your camcorder in a high temperature and humidity place.

How to prevent moisture condensation
when you bring your camcorder from a cold place into a warm place, put your camcorder in a plastic bag and tightly seal it. Remove the bag when the air temperature inside the plastic bag has reached the surrounding temperature (after about 1 hour).

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