Question about Xerox Phaser 8550DP Printer

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Xerox 8550 error code 19,004,40 - Xerox Phaser 8550DP Printer

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19,004.40: The printhead and the electronics module do not match. Contact escalated Service Support Representative for information to clear fault.

Posted on Jun 30, 2010

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Posted on Jan 02, 2017

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XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

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Phaser 8550 . what does printer error code 09,005.40:78005 mean?


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Xerox 8550 Error message 19,003.48:121016


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that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

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Where can I find a list of error codes for the Xerox 8550? Or would it be the same as the Xerox 8200?


mo123,

browse the internet for the error codes for printers..and next thing u do is to be patient in reading the informations that u might read..

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1 Answer

Error code for 8550


Call Xerox, they have a problem with this code and the ink loader needs to be updated.
It has to do with the yellow sicks loading properly

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