Question about GE J Series 18.2 cu. ft. Top Freezer No-Frost Refrigerator TBX18AABWW

2 Answers

Freezer is continuously running, some frost build up on back wall in freezer, fridge does not seem to be cooling properly and some moisture inside top of plastic containers in fridge.

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  • tgpettit May 31, 2010

    Does this solution address the freezer continuously running too? Also, this issue with gas is that something we can do or do we need to hire someone to do this?

  • tgpettit Jun 02, 2010

    Great job! Thanks!

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2 Answers

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Hi,

It sounds like there is a defrost problem starting. What you will need to do is unload the freezer, take the shelves out and the panel off behind the shelves. This will expose the evaporator(cooling coils). If there is a frost build up on those then the problem is defrost related.

All the cooling takes place on these coils for both the fresh food side and freezer, the fan just above those coils moves air to the fresh food compartment and around evenly in the freezer. If frost builds up and air cannot flow easily you will loose cooling.

There are 3 defrost components, one of which is bad, A heater, a thermostat and a control. If you can send me your complete model number and brand from the tag on the refrigerator I can walk you through how to test each one.

Posted on May 31, 2010

  • 5 more comments 
  • tgpettit May 31, 2010

    We have a GE model-- side by side refrigerator.



    Model number GSH25JSTA SS



    It's only 3yrs. old. Is this issue common in a refrigerator? The reason I ask is because when we first bought the refrigerator the mother circuit board was bad upon delivery and then the water line in the freezer door kept freezing up (we had to install a part in the door to keep it warm). Now here we are with this issue-- ugh.



    We truly appreciate your help and any solutions you can provide. Thanks.

  • Philip May 31, 2010

    Hi,

    Defrost issues are the most common problems that are seen for refrigerators in general not cooling. GE has a fair number of them but I would not say too much more than other brands.

    To check the components on your model, we will need to take the back panel off and at the bottom of the coils there will be the heater part number WR51X10055, it looks like the first picture below. If you disconnect the wires to it and use an ohm meter it will read under 100 ohms if good, you may be able to see it burned if it is bad.

    The second component is the thermostat part number WR50X10068, it is located on top of the evaporator coils. It should read 0 ohms when cold. If it is bulged out or distorted it is bad.

    The heater runs about $35.00 and the thermostat runs about $12.00.

    If both these are good then the issue is the main control, the same part they replaced before.




  • tgpettit Jun 01, 2010

    I took the back panel off inside the freezer. There was a big block of ice on the coils. I used a hair dryer to melt the ice. I tested both the heater part and thermostat part with a meter. Although, I'm not the best at using a meter. When I was testing the heater part, I had readings from over 100 to 22.



    When you say being able to tell that the heater part is burned out, what does that look like? The glass tube is cloudy and greyish/blackish-- almost like what a lightbulb looks like when it's gone bad. Does that sound like it's burned out?



    The thermostat part is not bulged out or distorted and it read O ohms of course I don't think it was cold at the time.



    Let me know what you think based on those findings. Thanks.

  • Philip Jun 01, 2010

    Hi,

    Yes this does address the running all the time issue.

    As far as the gas goes, I think you are talking to a couple of us here and I cannot see what they are writing to you.

    If it refers to needing gas, freon or refrigerant charged into the system, that is not what is needed here from the frosting up coil symptoms I see you have, you have a defrost issue not a leak.

    Let me know if you have questions.


  • tgpettit Jun 01, 2010

    I responded once to another person, but I didn't like his solution. You have been much more detailed and accurate. I definitely think there is a defrost issue.



    I was asking though-- you mentioned that I would be able to tell if the heather part was burned. What does that look like?



    It looks cloudy and greyish/blackish around the glass tube-- almost like a lightbulb that went bad. Let me know if you think it's bad. The reading on the meter was from 22 to over 100-- I'm not sure why it was jumping so much.



    Where do you recommend buying parts too?

  • Philip Jun 01, 2010

    The meter reading should be somewhat stable but if the ends where you are connecting the meter leads to are corroded or your fingers are touching the metal while you are reading it will fluctuate. Looking like a burned out bulb concerns me a bit. If there is a burned spot or spots and even if it checks good it is most likely on its way out, and would be good to replace while you are in there anyway.

    To purchase parts I would check your local yellow pages for 'Appliance Parts', that way if they are wrong or damaged you know right away. You can also order online from one of many sources. Here are a couple

    Repairclinic.com

    partsdirect.com

    appliancepartspros.com



  • tgpettit Jun 02, 2010

    Thank you for your advice. I replaced the heater element yesterday. Your advice was so helpful even down to checking the yellow pages for an appliance parts store near me. Only time will tell if that was the issue, but it seems to be working fine today. Thanks again!

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Hello,

what you need to do first of all is remove all item in the fridge and clean up all the dry in the fridge while cleaning up you will note that there is

this simply means that the level of the gas in your fridge is low it need to be refill up again through the compressor this is the reason while it not cooling properly and has given a room for the moisture to be present in the fridge
note this refrigerator system is not a place that will should fine any form of parasite

the solution for your not cooking properly is to refill the gas level and the fridge will work fine again

the compressor mention above is like a black at the back of the fridge it need to be refill

thank you and thanks for using fixya .

Posted on May 31, 2010

  • Oloyede Monsuru May 31, 2010

    hello.

    the solution giving to you is to guild you right to do the fixing your self

    please note, if you did not have the technical skill and the tools to carry
    out this assignment then you will have to contact a technician to do the fixing for you

    thank you


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