Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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Epson Stylus CX7400 refuses to recognize black cartridge even though I changed it 2 times.

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  • ed_n_jade Jun 03, 2010

    I have already tried that. I cleaned the contacts on two cartridges and in the cartridge carrier itself. None of the contact areas seem bent or scratched. I'm only having a problem with the black cartridge. This started happening when a cartridge was still in the printer. Since then I've changed it twice with the same problem.

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The cartridge has a bunch of electrical contacts(green with gold "dots") that touch very delicate "spring" contacts in the printhead- hopefully you have just acidentally touched those contacts on the ink cartridge and gotten body oil on them - clean with some type of alcohol (rubbing, denatured, but not liquer) and a cotton ball or Qtip- try again- it it still doesn't work., you may have bent one or mre of the "spring" contacts in the printer and need a technician to reapir of replace.

Posted on Jun 01, 2010

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