Question about Dell 924 All-in-One InkJet Printer

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Paper wont feed then says paper jam

When i try to print, the paper goes about half-way down, then stops and the printer says there's a paper jam. I pull the paper out, hit the ok button, and try again, but it just keeps doing the same thing over and over. Please help! thanks! :)

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Got rid of my problem!

In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.

Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect)

Posted on Apr 12, 2008

  • cvind Apr 12, 2008

    Sorry! The suggestion I just posted was intended for another problem.

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