Question about Epson R1900 Printer

1 Answer

The paper/garbage can is on - not flashing and the printer power light is flashing.

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  • egolden117 May 31, 2010

    Sorry I clicked off so fast. I was afraid you'd say that!!


    Thanks for your effort!

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  • Epson Master
  • 4,737 Answers

First check your cartridges, if possible replace them. You'll see the what exactly the root of the problem is. This is the main cause with this kind of problem, almost 90% is solved after replacing the cartridges. Even after replacing the cartridge, you see no solution, remove the cartridges, unplug the cables including the usb cable. Open the back door, check for paper pieces or anything which is present, if so remove them and clean it. Clean the cartridge interfaces and the corresponding printer interfaces as well. Plug in the power cable, usb and install the cartridges, now power on the printer, Power on the printer without the cartridges, and leave it for few minutes. Switch off and again while you press the power switch several times. This will fix your problem. If still have problem even after this, do let me know so that i can assist you further. Good luck. Thanks for using FixYa.

Posted on May 31, 2010

  • 1 more comment 
  • egolden117 May 31, 2010

    Just want to be clear that the printer is new and so are the cartridges. Do you still recommend your solutions (please repeat - I lost it by asking to make a reply).


    Thanks.


    Ellen

  • Lebanon Raingam
    Lebanon Raingam May 31, 2010

    Oh, sorry, if it's new then there's must be internal or firmware problem, you better get another replacement. I hope it has warranty with it. I can't help you further if it's a new unit. Wish you good luck.
    Thanks for using FixYa.

  • Lebanon Raingam
    Lebanon Raingam May 31, 2010

    Thanks, actually you should have asked us on the community with full detail about your problem. Sometimes questions are very confusing, we need to assume as well. Anyway good luck, your only choice it return the Printer to the dealer for a new replacement. Thanks again for visiting FixYa.

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Hello.

You most likely have a paper jam or a paper feeding problem. Paper may have jammed in the sheet feeder, manual feed slot, or roll paper slot.

Sheet Feeder or Manual Feed Slot: Press the
paper button to eject any jammed sheets, then open
the printer cover and remove any paper jammed inside.
Press the paper button again to clear the error.

Hope this helps.

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