Question about Canon PowerShot SD850 IS Digital Camera
I have Canon SD780 IS and I am getting the "lense error, restart camera". this came from out of no where, nothing happened to the camera. It is no longer under warranty, please help!
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Posted on Jan 02, 2017
You can give it to an expert for repair, he can repair it for less as there must be just a fuse problem, which can be fixed for a very less amount.
Posted on Aug 11, 2009
This error occured when lens is prevented from properly extending or retracting.when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed due External shock or liquid, sand & dirt etc. enters the camera.
Avoid applying pressure to the lens and surrounding area:
1) Do not touch Lens while shooting.
2) Make sure the camera is off before the camera is placed back in the case.
If you cannot clear the error code by turning the camera OFF and then ON again then your device need to be repaired.
Rating the solution is highly appriciated...Good Luck.
Posted on Mar 06, 2010
There's really no way to restart it if there's a physical problem with the lens. Try to power it on again but if that doesn't reset it, the camera needs to be serviced. A great site for help with these is: camerasandparts.com They just specialize in service for the Canon Powershots and nothing else, they are fantastic if you need help with one of these problems. Try them, your exact SD780 lens error restart camera problem is right on the site for the SD780. Good luck, that's the place for help with a powershot, it just sucks that it happened while you are on vacation.
Posted on Jun 23, 2010
The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.
Use these at own risk as it may further damage the camera.
Firstly , try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.
Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).
Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.
Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.
Hope the advise is useful.
Posted on Aug 23, 2010
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