Question about Sharp AQUOS Blu-ray Disc Player

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Blu-Ray disc player model: BD-HP21H

THIS WONT PLAY 'AVATAR' , EXCHANGED 1st DISC BECAUSE I THOUGHT IT WAS FAULTY. GOT REPLACEMENT BUT WONT PLAY THAT EITHER. IT PLAYS ALL MY OTHER BLU-RAY DVD,S NO PROBLEM AND 'AVATAR' WILL PLAY ON MY SONS PS3.

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  • Sharp Master
  • 736 Answers

You will need a 2GB usb device a.k.a. a flash drive. You will need access to the sharp web site. You can call 800-237-4277 any time between 9AM-7PM CST today or 7AM-7PM tomorrow to be walked through the software update you need from start to finish.

Posted on May 31, 2010

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Posted on Jan 02, 2017

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Hi. Just purchased TRON Blu-ray and when start playing the disc, it simple blocks when define the disc language (first menu). Exchanged the disc in the store by a new one, but the problem remains....


Yes,by upgading the firmware should help,but make sure the version in ur Blu Ray player and the ugragable version are the same just higher.Because software firmware can put in one time only,if upgraded the wrong software firmware version that it.The Blu Ray player it is garbage,so be very careful what u ugrading ok.

Jun 18, 2011 | Samsung BD-P3600 Blu-Ray Player

1 Answer

Uxpendables blu ray won't play on my bdp s350. It says Unknown Disc. update not needed I already checked.


is that the only disc that wont play? have you tried inserting memory stick on bd player. format memory stick (atleast 2gb) first to fat 32 using computer. insert to usb slot of bd player. then try to play the disc again...

Dec 24, 2010 | Sony BDP-S350 Blu-Ray Player

1 Answer

My onkyo DV BD-507 only play dvd disc, and dosent play blu-ray disc


My onkyo DV BD-507 only play dvd disc, and dosent play blu-ray disc

Sep 25, 2010 | Onkyo DV-BD507 Blu-ray Disc Player, Black

1 Answer

Tried to play Avatar and it will not play..


You need to update the firmware. You also need to know the model number of your bd player. Aquos is not enough.
Firmware is available here:
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

May 07, 2010 | Sharp AQUOS Blu-ray Disc Player

2 Answers

Won't play avatar blueray


this player is **** iv even tried to go straight to credits it only loads the menu which is in dolby digital and hd but yet it still dont play avitar iv allready updated to 1.19 firmware as it wouldent play district 9 and now iv gone and spent 22 quid on a film that dont work why waste our time on something that aint been sorted yet at least we never had these problems with hd dvd so how did blu ray win the battle its stupid

Apr 26, 2010 | Sharp AQUOS Blu-ray Disc Player

3 Answers

Bd hp210 will not play disc (sharp)


I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

Apr 26, 2010 | Sharp BD-HP21U Blu-Ray Player

2 Answers

My bluray player is a samsung bd-p1500 and terminator salvation the bluray wont play it never even gets to the menu?


All disc players have a thing called stacked tolerance. What it boils down to is some transports in players will not play certain discs; plain and simple.

All you can do it test it out on another BD player to make sure the disc is fine and test another disc in your BD player and make sure it hasn't gone defective.

Sorry I don't have an easy fix, this is not an uncommon problem.

Jan 06, 2010 | Samsung BD-P1500 Blu-Ray Player

1 Answer

Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player


I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

Dec 25, 2008 | Televison & Video

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