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I have a GE TFH24PR side by side Refrigerator Where the ice maker makes ice, Door dispenses water but doesn't dispense ice.The auger at bottom of ice maker does not turn.

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Hi



Thanks for using FixYa. Remove the ice bin and wires from the auger motor. Withthe freezer door open and the door switch depressed, push the ice cube releaseand check for 120VAC between the motor wires. If there is 120VAC then the motorhas gone bad. If there is no 120VAC then the control board (module time delay)has to be replaced. If you want to do it yourself then you can see the figurefrom the link—



IceMaker Parts Diagram



Figure may slightly differ for variousmodels. You’ll need to unsnap (use a flathead screwdriver in the 2 little slotsunderneath the bottom frame piece to unsnap it) your front dispenserframe#23(From the figure). Then look at your support bracket#15 to see if thelittle plastic pins are not broken that hold ice and water dispenser switchesin place#14. If that looks ok, then you would need to use an ohm meter to test continuityin ice dispenser switch. Please do accept the solution if the issue isresolved or post a comment for further assistance.


Thanks
Rylee

Posted on May 31, 2010

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My refrigerator won't dispense ice cubes or crushed ice or water at the front door, I was wondering if it could be the Touch pad control panel on the front of the refrigerator. If it is can you give...


The front touch pad board /panel which you are referring is called dispenser board.To access the dispenser board assembly, click this link below:---
http://howtobyme.blogspot.com/2011/06/ge-side-by-side-refrigerator-will-not.html ------------ The dispenser board removal procedure is mentioned at the last on the link instructions.-------- -------------- But the engineer at your place has pointed you to right direction.The main control board is most probably the cause of problem.One more important thing.There are many other users too facing same problem with there ge side by side refrigerators.This problem occurs in many ge model refrigerators. There was service letter released by Ge for this problem.Click this link, to read the letter:--- http://howtobyme.blogspot.com/2011/07/ge-side-by-side-refrigerator-wont.html -----------

You can get required parts from online sites like: --- www.repairclinic.com or from searspartsdirect online site.

----------- This should help. Thanks.Helpmech.

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