My computer locks up whenever I connect my SanDisk Cruzer to the USB port on my desktop and laptop. Both desktop and laptop computers have win XP OS. Can someone PLEASE help me out and provide me with a fix for solving this problem.
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Sounds like your USB drive has failed. Have you tried to plug it into another machine? That would be the best bet to determine if it's the thumbdrive or if it's your computer.
Also try plugging it into another USB port.
go to my computer property then hardware then device manager then
uninstall usb drivers then right click any driver and clik on scan for
hardware then it install automatic usb drivers. then restart computer then connect sandisk to computer then cehck if still face problem try all usb port of computer. Aslo check your usb port of computer are working fine.
Not unless you are using Windows98, your PC should automatically recognize the SanDisk Cruzer Titanium as a "Removable Storage/Device". Driver is not required for Windows ME, W2k or XP.
If for some reason the SanDisk Cruzer Titanium (non-U3 devices) is not recognizable, then perhaps it is not a problem with the PC but with the SanDisk. Pls try all other USB ports of your PC (front and back). The SanDisk website provides utilities/software for this kind of eventuality. They are Sansa Firmware Updater and Sansa Connect Recovery Tool. Both are available at http://www.sandisk.com/Retail/DriverDownloads.aspx.
Pls be forwarned that some utilities can and will reset your SanDisk to default and any or all data can and may be deleted.
Hope this be of some help/idea. Pls post back how things are or should you need additional information.
Good luck and kind regards.