Question about Samsung WF328AA Front Load Washer

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Drain cleaning When I went to clean the drain, I followed the instructions in manual. I opened filter cap and removed. When I did this, a small o-ring came out. Does anyone know where this o-ring is suppose to be positioned before I put the filter cap back in.

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If the O ring is about the size of the cap then it may be from there..If its tiny about diameter of a pencil then i would just put the cap back on,i don't think its anything to worry about to much.it may have been it the wash load itself & not from machine at all.

Posted on May 31, 2010

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Posted on Jan 02, 2017

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Hi Linda Bailey,

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You have something caught in your drain pump. If you have the manual for your machine, it would have instructions.
You need to locat and open the filter for the pump. Please note the machine is full of water, and when you open the filter cap, all the water will flow out.

I am not familiar with Kenmore as we do not have this brand in Australia. However, with most machines the filter is located at the front right bottom of the machine. Some have a flap open door then a twist cap. Other machines have a kick plate with needs to be removed, then a twist cap.
Some machine shave a hose bleeder next to cap which allows you to drain water out manually before opening the cap.
Once you open the cap clean filter and also check inside the cavity with a torch to see if anything is blocking the pump propellors.
Sometimes you are not able to physically see the pump propellors, so the pump needs to be removed and checked.
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Unable to remove the plug to access to clean the drain pump. Details in user manual have been followed but plug does not appear to rotate enough to the point where it disengages for removal? Any...


Hi from retired Englishman in SW France,

Had the same problem with our Bosch, cap would not even turn!
Suggestions-
pour anticalc/limescale fluid into any gap there is around the cap. Empty the machine and you can switch it off providing the door is open! Then pour the contents of at least 2 sachets of proprietary anticalc powder/liquid into the drum direct together with a kettle full of boiling water. Leave overnight at the very least. The following day run just a spin cycle as then there will be no water diluting the mix. This mix will go through the filter and motor and is likely to help release the filter/cap. If you feel like it, do the overnight again. If nothing else it will ensure that the heater element is clean!
I had to spend a couple of hours gently turning the cap back and forth until it finally released its hold- but the filter did not remain attached to the cap by its rubber ring. More patience, anticalc fluid and all was revealed!
I now run an anticalc clean regularly............which reminds me..............!

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

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1 Answer

Please my frigidaire fw506etf washing machine stopped draining water last night up until now. The start/pause light and program ready light blinks. I looked at the manual and saw I had not cleaned the pump...


Hi from retired Englishman in SW France,
You're right; the filter should have come out.Had the same problem with our Bosch, cap would not even turn! Suggestions, noting the paragraph in italics-
pour anticalc/limescale fluid into any gap there is around the filter. Empty the machine and you can switch it off providing the door is open! Then pour the contents of at least 2 sachets of proprietary anticalc powder/liquid into the drum direct together with a kettle full of boiling water. Leave overnight at the very least. The following day run just a spin cycle as then there will be no water diluting the mix. This mix will go through the filter and motor and is likely to help release the filter. If you feel like it, do the overnight again. If nothing else it will ensure that the heater element is clean!
I had to spend a couple of hours gently turning the cap back and forth until it finally released its hold- but the filter did not remain attached to the cap by its rubber ring. More patience, anticalc fluid and all was revealed!
I now run an anticalc clean regularly............which reminds me..............!
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1 Answer

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I have heard of people having to do this 2 or 3 times over the course of a week to get the light to remain off.


It may be a good idea to replace the filter element while you are in there as follows:


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  4. Push a new filter element into the housing until it is fully seated. Replace the "O" ring gasket on the lid in the same fashion as the HFCM fuel-filter lid and lubricate with diesel fuel. Screw the lid back on and tighten with an adjustable wrench. Close the hood.

Where safety goggles and gloves and good luck.

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1 Answer

Clogged up. Washed rubber backed rugs and the rubber shredded. It wont drain. How do I clean it out?


¡æThe drain pump filter

The drain filter collects threads and small objects left in the laundry. and rubber from rugs
Check regularly th

1. Open the lower cover cap

with a tool such as coin.

Turn the drain plug to pull
out the hose.
at the filter

Unplug the drain plug ,

allowing the water to flow out.

At this time use a vessel to

prevent water from flowing

onto the floor. When water does

not flow any more, turn the
pump filter open to the left
is clean to ensure smooth running of your machine.

Remove any foreign objects from

the pump filter . After

cleaning, turn the pump filter

clockwise and insert the drain

plug to the original place.
Close the lower cover cap

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Here you go if it is a diesel:
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1 Answer

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Have the same problem. Have just looked in the service manual, it reads: Error 9 - Cancel the programme by returning the selector to the OFF position. Select again the programme and press the START/PAUSE button to switch the machine back on.

We recall having this problem with a previous Hoover washing machine and it was solved by cleaning the filter. The service manual recommends you clean the filter once a month. The procedure is as follows:
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2) Only available on certain models: Pullout the corrugated hose, remove the stopper and drain the water into a container.

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Hope that helps :)

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