Question about HP LaserJet 9500n Printer

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Printer did not show ready status, showing 13.20 error

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13.20 is a generic jam message that appears when there is a piece of paper stuck in the printer or one of the flags in the paper path is stuck in the wrong position. Most times this error occurs when one of the flags in the facedown assembly is in the wrong position. One thing you can try is to turn off the power and open the right side door below the manual tray and sitck a piece of letter paper in that opening and then close the door. It will not quite fit right but try your best. Now turn on the printer and after initialization and warm up the printer will attempt to clear the paper path and will feed that sheet thru. If it goes thru the error may now be gone, but most times the paper will jam entering the facedown assembly and stop since there is a piece of paper stuck up there or the the flag is preventing the paper from moving. If it comes thru but you still have the message then one of the 2 flags in that assembly is stuck. Good Luck.

Posted on May 31, 2010

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Posted on Jan 02, 2017

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Why is my kodak 5250 showing error code 3807?


Error: "System status failed" (3807) Published 08/25/2010 11:38 AM ' Updated 08/28/2012 05:23 PM ' Answer ID 1249
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01764440&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3811075

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Now we will check the status of your printer in the printers menu in the control panel.
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Your printer status should be back to ready now and you are able to print.

Thank you,

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