Question about Amazon Kindle Wireless Reading Device
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Posted on Jan 02, 2017
SOURCE: Kindle DX screen cracked
Amazon should replace it for you if you're under warranty. If all attempts trying to get the screen replaced through Amazon fail, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.
Posted on Jun 08, 2010
The lighted version gets power for the light from the hooks used to attach the device to the cover. Early versions of the non-lighted cover are reported to interfere with the hidden power connectors.
You can find out, by removing the cover and see if the problem goes away.
If you feel your Kindle suffers from this problem, contact Amazon Kindle customer support (go to HERE, click on "Kindle Support" in the upper right and on the next page find the "Contact us" button). According to other customers who had the same issue, Amazon replaces the faulty non-lighted cover for a lighted one at no extra costs.
Posted on Jan 10, 2011
Amazon com Customer Phone Number Shortest Wait Best Support
Posted on Jan 19, 2015
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