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Hi, i have a pace sky digibox box switching itself off

Hi, i have a ''pace'' sky digibox box that keeps turning itself off for no reason then turn it back on it has to search for all channels,
any idea whats wrong you guys,
its switched off at the mains every night as i dont like wasting power and dont want a fire in the middle of the night.

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  • 19rick45 Jun 01, 2010

    hi, i know it loses it memory every time i switch it off, but my problem is it turns itself off whilst we are watching programs through the pace box, we then have to switch the box on again and it has to search for programs again,
    but why does it switch itself off whilst it is in use.
    thanks,
    rick.

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Well every time you switch off the power the digibox returns to the factory default settings. The power must be maintained to keep those settings. There may be another brand that has battery back up to maintain the selected channels. Check with your owners manual to see if yours does have that feature. It continues to draw a very tiny current as long as it is plugged into power. There is no solution except a battery back up or leave it plugged in all the time.

Zashiban

Posted on May 31, 2010

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Sky box green light on permanent


Sounds as if the software is corrupt. Try a forced software update...

1) Switch the digibox off at the mains power, so no lights are displayed on the unit
2) Press and hold the BACK UP button on the digibox (not the remote control)
3) Whilst holding, switch the digibox back on at the mains power so the red standby light is displayed
4) Wait approximate. 10-20 seconds for the remaining 3 lights to display, at which point you can release the BACK UP button
5) Allow the digibox to download the latest software, which can take 10 minutes before returning to standby
6) Leave 60 seconds then power up as usual

A software update/refresh will leave your recordings intact. You won't lose anything.

If this doesn't solve your problem, then the next step is more drastic. It's a Full System Reset and Planner Rebuild. Be advised though: Your recordings are at risk!

1) Switch your digibox on
2) In sequence, press on your remote 'SERVICES > 4 > 0 > 1 > SELECT' (this will access the hidden menu)
3) Select the relevant option (usually the bottom two) and follow the on-screen prompts (note that it's likely your digibox will reboot between processes)
Applies to Sky+HD Digiboxes only, running latest EPG
1) Press Services on your remote control. 'Options' in the Top Menu will be highlighted in orange.
2) Press the Right arrow once to highlight 'Settings' in the Top Menu.
3) Now press the Down arrow once to highlight the 'settings' tab in the Middle Menu.
4) Press 0, 0,1, Select on your remote in quick succession. The 'Setup' tab will then be highlighted within a hidden menu.
5) Select the relevant option and follow the on-screen prompts (note that its likely your digibox will reboot between processes)
Sky Digibox Planner Rebuild / Full System Reset (if stuck in standby)
Applies to Sky+ and Sky+HD Digiboxes only

Same as above, but applies if your digibox is stuck in standby and you cannot get to the hidden menu:

1) Switch the digibox off at the mains power, so no lights are displayed on the unit
2) Press and hold the 'right and left arrow' buttons on the digibox (not the remote control)
3) Whilst holding, switch the digibox back on at the mains power so the red standby light is displayed
4) Wait approximate. 30 seconds for the blue Sky+ ring of lights to display, at which point you can release the 'right and left arrow' buttons
5) Press 'SELECT' on the digibox (not the remote control)
6) Now the system will format the hard drive, the blue Sky+ ring of lights should spin backwards
7) Allow the system to format, which can take 10 minutes before returning to standby
8) Try to power up!

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yes you can download the latest software to your digibox..... you must do the followings to the letter..

1)remove your sky card
2)turn your box onto stand by
3) unlpug from the mains socket

4)when you plug it back in hold the back up button on the box in for 10 seconds and release it
all lights will come on the front of the sky box and dispay downloading software on your tv

5) when it says welcome to sky put you veiwing card back in

job done.............

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Hi, i have a ''pace'' sky freesat box that keeps turning itself off for no reason then turn it back on it has to search for all channels, any idea whats wrong you guys, its switched off at the mains every...


What is happening is that the "pace" box is forgetting everything that you programmed into it every day.

The reason that happens is because when you shut off the "mains" every night the "pace" loses it's memory. You might check to see if your box has a place to put a battery in it. That battery "back up" would keep the memory intact until the battery expires. It only draws a tiny bit of current but you are correct in assuming that it never really shuts off unless you shut off the "mains"

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if you have had new software downloaded on the box and it still dont work then you will need a new box. have you tried a system download if not then take your viewing card out the sky box then take the power lead out count to ten. then wilst pushing the backup button on the front of the sky box plug the sky box back in keeping the backup button pressed , wait till the on screen message says sytstem download do not disconnect from mains blaa blaa take your finger off the backup button and wait till the tv screen goes blank. give it about 60 seconds then try turning the sky box back on this should work.

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You have 2 choices, software reset or hardware reset. It's up to you what you try, but please read the advice in full before starting - if you break your box, please don't blame me!

SOFTWARE RESET
The following is copied from http://www.ecademy.com/node.php?id=73309

This is useful if your disk usage percentage doesn't go down even after clearing programmesfilms off.

The following is offered on an ADVICE only basis, take care when making changes:

WARNING following this advice is totally at your discretion and anything which happens to your digibox as a result is your responsibility, not mine. You will lose all recorded programmes from your Sky+ Planner.

Sky tech support can talk you through performing a system restore over the phone. To do this yourself, press 'services' on your Sky plus remote, then select option 4. Next press 0, 1, select - you should now see the engineer's menu. Choose option 8, 'Full System Reset'. The box will now take a few minutes to reset itself

Try pausing or recording again, and if the problem persists disconnect the digibox from the mains power. Press and hold the 'left' and 'right' navigation buttons on the front of the digibox whilst you reconnect the mains power. Continue holding the buttons in for about 20 seconds, and when the ring of light on the front comes on, press the 'select' button on the front of the digibox (between the left and right buttons you were holding). The Sky+ recording logo lights will spin backwards and, according to the Sky engineer, this will "clear the hard drive".

Once this is done, disconnect the digibox from the mains power again and this time press and hold the 'back up' button whilst you reconnect the mains power. Continue holding it for about 15 seconds until 3 lights on the front of the box come on and you get a full-screen message saying "Updating system software. Do not disconnect mains supply or satellite dish."

Leave the digibox doing its thing for about 10 minutes and it should be fixed! Try pausing and recording things again... hopefully you've just saved yourself £65

If you've not been so lucky, you'll have to get Sky to fix it for you. Some people report that if you ask to cancel your subscription Sky sometimes offer a free callout to fix the problem - you're more valuable to them as a paying customer than the cost of an engineer callout

Sky customer service's (seemingly unpublished) freephone number. You need to dial 0800 731 6965, then option 2, option 4 March 9, Sky have closed this Freephone number
HARDWARE RESET
Copied from http://www.digitalspy.co.uk/forums/showthread.php?t=484098

Full System Reset via front panel:
  1. Remove power at mains.
  2. Hold LEFT+RIGHT.
  3. Apply power, wait for ring to light.
  4. Release LEFT+RIGHT, press SELECT.
  5. Ring cycles backwards while disk is quick formatted.
  6. If format sucessful PLAY lights up, if not RECORD lights up.
  7. Box goes into standby - wait 30 seconds are wake it up.

Warning: Full System Reset deletes all your recordings and planner entries.

Good luck!

Aug 07, 2008 | Pace Type 30-0060 1121-0369 D1 .060 D2...

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hi try turning the sky box on wilst holding the back up button in, wait till the on screen message comes up on the tv then let go of the button, wait till the message goes off the screen then try turning the sky box on if it dont then you will need a new box.

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Hi.

Its a long shot but try this,
It can cause problems when you switch set to & from stand bye.

Check that you are viewing a digital TV channel
Enter the menu and navigate to:
Setup > System > Software Upgrade > Standby Mode upgrade
Change the setting to Off.

I cant gteee that this will sort your problem out so post here if it doesnt & I will check samsung data base.

http://dysonmanuals.llc.nu/

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