Question about Encore PC Tools Desktop Maestro 2008 for PC (705381141501)
His computer doesn't start - gives message
problemsignature #01 & 02 6.1.76600.16385
problemsignature #03 unknown
problemsignature #4 21215624
problemsignature #5 autofailure
problem signature #6 21
Try booting the PC, pressing th F8 key repeatedly as it trys to start.
You should see a page offering several modes of starting.
You can 1) Start in safe mode and assuming it work ok, use the control panel to uninstall the soft ware. Then reboot normally
or 2) Start in safe mode with networking, assuming this works, go to filehippo.com download and install a programme called Ccleaner. Using the "Startup" option, delete all programmes out of the start up menu execpt for antivirus and firewall programmes. Then reboot normally. If this doesn't work go to option 1.
Posted on May 31, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Jan 03, 2014 | Dell OptiPlex GX620 PC Desktop
Create a Windows 7 System Repair Disc:
"This will show you how to create a Windows 7 system repair disc to use to boot to the system recovery options if you don't have a Windows installation disc, can't find your Windows installation disc, or can't access the recovery options provided by your computer manufacturer."
If you do not have access to either disc: Windows 7 - Repair Disc download
a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.
b) Select the correct keyboard input method and click 'Next'.
Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the dispay.
c) The System Repair tool will search for a valid operating system and will report that "Windows found problems with your computer's startup options.
Do you want to apply repairs and restart your computer?"
d) Click 'Repair and restart' and reboot again to the Windows 7 System Repair environment.
e) Click 'Next' at the keyboard selection prompt and when the 'System Recovery Options' screen appears verify that the "Use recovery tools that can help fix problems starting Windows" is selected.
Note that on your Dual Boot system there now should be only one operating system listed. Click the 'Next' button.
f) Now from the menu list select the 'Command Prompt' option.
g) At the DOS prompt type the following three commands:
bootrec.exe /fixboot (may return an 'Eliment not found' message)
h) Close the command prompt window and click the 'Startup Repair' option.
i) The repair process may take some time, so wait until the process completes at which point you will see two messages "Windows cannot repair this computer automatically" and "Startup Repair cannot repair this computer automatically".
These messages are the result of the radical changes made by removing the other drive. Ignore the Send/Don't send options.
J) Close this message window by clicking on the X in the upper right corner of the Send/Don't send window.
Next click on the 'View advanced options for system recovery and support' option and from the main menu once again click 'Startup Repair'.
This time the repair process may only that a few seconds and when prompted "Startup Repair could not detect a problem", click 'Finish' and run the 'Startup Repair' option one more time, click 'Finish', and then remove the System Repair DVD and click 'Restart'. Reboot the computer.
hope this helps
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