Question about Cuisinart DCC-1200 Coffee Maker
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Posted on Jan 02, 2017
SOURCE: Cuisinart DCC 2000C
We have the same intermittent problem with the on/off switch on our DCC 2000C......don't know if the switch is bad (we hear it click when turned on) or if the water pump is intermittent. Either way, the end result is no coffee and concern about a potential fire. Today, after reading a post by a DCC 1200 owner with the identical problem, I called 1-800-726-0190 and spoke with a young man who was most helpful. Although, we cannot locate our proof of purchase, we believe the serial number indicates manufacture within the warranty period. He said we will receive a replacement in 7-10 days and then we must return the malfunctioning unit in the same box along with a $10.00 check. We'll see how it goes and post again if it doesn't happen as I've described.
Posted on Oct 07, 2008
Every morning this week I've had to unplug my DCC-2000 and plug it back in, until one morning I moved it to an outlet that has a reset button on it, that way I can just press the reset button. I don't know if this is a good permanent solution, but it gets me thru the morning.
Posted on Mar 31, 2009
Be sure to not overfill the reservoir. Look at the back where the lid hinge is and you will see that the opening is lower then what the tank looks like it can be filled to. Had the same problem and stopped it by being a little more careful when I filled it.
Posted on Apr 21, 2009
i've had mine 2 years also, Many times it would not brew. If cleaning it with viniger water doesnt work your supposed to unplug it for an hour to re-boot the system, which defeats the point of having a good cup of joe before work. i clean it regularly with the vinigar water, something i've never had to do that often (if at all) with any coffee maker before. So in my on-line researching i discovered they have a decent customer service. i called and they are replacing it for free, no shipping charges for my state. the model 2000 we have happened to be on backorder at the time so i selected the DTC-975BKN with the stainless steel thermal carafe. It seems most all bloggers were very happy with this model. no drip problems. no program problems. and the coffee stays hot in the thermal carafe for hours without getting burnt from a hot plate - the reason i originally chose the 2000 model. so my suggestion is to call customer service and have yours replaced with the same one or one you like better. warranty is 3 years. the number is 1800.726.0190
Posted on Jun 12, 2009
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