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I forgot my hotmail live password, and secret answer

I forgot my hotmail live password, and with it i alsoforgot my secret answer, and i did not imlplied any alternate email with it, i have tried all my recent passwords but none worked. i have a lot of important mails in it, and all my contacts are saved in that e-mail id. please i need ur help.

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Someone change my password and i forget my secret answer

Posted on Oct 15, 2010

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Change password on hotmail as I can't get my old one so could you help


To reset your Windows Live Hotmail password and create a new when you have forgotten your old:
  • Go to the Windows Live Hotmail password reset page.
  • Make sure I forgot my password is selected underWhat problem are you having signing in?.
  • Click Reset your password.
  • Type your Windows Live Hotmail address underWindows Live ID:.
  • Enter the characters from the captcha underCharacters.
    • Alternatively, select I can't see this image and type the characters as you hear them.
  • Click Next.
  • If you have provided an alternate email address for your Windows Live Hotmail account:
    • Make sure Email me a reset link is selected under Select an option for resetting your password..
    • Click Next.
    • Open the message from Windows Live Team with the subject Windows Live Password Reset at your alternate email address.
    • Follow the link under If you requested this password reset, go here:.
  • If you have a set up a security question with a secret answer:
    • Make sure Security Question is selected under Select an option for resetting your password..
    • Type the answer to the question that appears after Question: under Secret answer:.
    • Click Next.
  • Type the desired new password under New password: and Retype new password:.
  • Click Continue.
  • Click Done.

Feb 05, 2015 | HP iPAQ hw6515 Pocket PC

2 Answers

Someone has hacked my hotmail address, what do i do


Create another hotmail account and let all your contacts know that you have been hacked. That way they will be able to block any dubious emails from the hacked account.
Then contact hotmail staff using the new hotmail email you created, give them as much info as possible to help them sort it out. They should be able to change the password for you.
Finally run a virus scan on your computer, just to be on the safe side

Jul 19, 2011 | Computers & Internet

1 Answer

Can't get into messenger..or hotmail accts. This message shows up... Someone may have used your account to send out a lot of junk messages or done something else that violates the Windows Live Terms of...


It's quite likely that somebody has "hacked" your ID/password, and is "hijacking" your ID to send thousands of E-mail messages.

Access http://www.hotmail.com to make sure that you are getting the "real" Hotmail web-site, not some imposter.

Point at the "sign in" area, and click the now-visible "Sign In" button.

Click "Forgot your password", and follow the instructions for answering your "secret" questions.

Correctly answer the questions, and you'll get to change the password.

Dec 01, 2010 | Microsoft Windows Live Messanger

1 Answer

Having problem with getting hotmail passing my name & password


Hi, Resetting password in Hotmail is a little tricky. Here are the steps that you can do:
  • Go to the Windows Live Hotmail Reset password page
  • Type the Email address that you want to reset
  • Carefully type the captcha characters on the box
  • Click next or continue
  • Answer the account information and answer the secret question.
  • Click continue.
  • (IT would be advisable to change your password periodically to avoid issues with the password.)
  • If Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
  • If you have provided an alternate email (try creating a temporary alternate email address to retrieve the email to reset your password) for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send
  • IT will ask some information about your location (in case your out of the country) and update the secret question and secret answer. and continue.
  • now you should be able to enter a new password, confirm the new password and continue then done.
Some of the options vary in location. Hope this tips will help you log in again. Cheers!!

Sep 13, 2010 | Computers & Internet

1 Answer

Cannot find phone number for hotmail all family locked out of hotmail and all asociated accouts ie face book we have been hacked all security questions altered etc tried e-mails to hotmail they e-mail...


From the "Help Central" link at the bottom of the 'www.hotmail.com' web-page:

Reset your password
You can reset your password in two ways:

By requesting a password reset e-mail, if you entered an alternative e-mail address for your Windows Live ID.

By providing location information and the secret answer for the question you selected.

Reset your password by requesting a password reset e-mail

On any Windows Live ID site or service sign-in page, click Forgot your password?.

Verify your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.

Select Send password reset instructions to me in e-mail.

Select the e-mail address where you want the password reset e-mail to be sent, and then click Continue.

On the confirmation page, click OK.

When you receive the password reset e-mail, click the link in the e-mail to reset your password,
and then follow the online instructions.


Reset your password by entering your secret answer

On any Windows Live ID site or service sign-in page, click Forgot your password?.

Verify your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) ,
type the characters you see in the Picture box, and then click Continue.

Click Use my location information and secret answer to verify my identity.

In the Country/Region list, select your country or region, select your state, and then type your ZIP code
( The postal code system that is used in the United States.
The ZIP code consists of a series of digits that are added to a postal address.
The ZIP code is used to identify each postal delivery area for the purpose of sorting mail.)
or postal code ( A series of letters and/or digits that are added to a postal address
and used by the postal service for the purpose of sorting mail.) if you’re prompted to do so.
If you've moved since signing up for your Windows Live ID,
use the location information you last provided.
If you've provided both a home and work location, enter your home location.
In the Question area in the Secret Answer box, type your answer to the question.
Click Continue.
Enter and confirm a new password, and then click Continue.
If prompted, enter an alternate e-mail address
(An alternate e-mail address is a secondary e-mail address registered with your Windows Live ID.
If you forget your password, you can have the password reset information sent to your alternate e-mail address.)
and click Continue, or click Skip to bypass this step.
On the You've changed your password page, click Sign in to Windows Live.

Note
Multiple attempts at signing in with the incorrect password might cause your account to become blocked.
If your account becomes blocked, you will be asked to Match the characters in the picture and sign in again.

Nov 14, 2009 | IBM Computers & Internet

2 Answers

How could i get in my msn messenger when i forgot


If you are sure somebody highjacked your MSN account, the first option is to contact MSN support team As Soon As Possible.

If you can't wait, take a try of this password recovery software. It will help you recover forgotten login password for Chat Messengers like MSN Messenger, Windows LIVE Messenger, Google Talk etc. Good luck!

Sep 29, 2009 | Microsoft Windows Live Messanger

2 Answers

I dont know where to find my secret question for my xbox 360


If you go to the Hotmail website you will see 'Forgot your password?' link under where you would normally enter your password.

From here you input your e-mail address, the security code generated and the next section will give you 2 options on how to reset your password :

Use my location information and secret answer to verify my identity
or
Send password reset instructions to me in e-mail

If you know your secret question you can input in there and hopefully you can then reset your password.


If not then you'll have to e-mail Windows Live customer services regarding this situation and they'll probably ask obscure questions like :
- If you have MSN messenger contacts and if so who are they
- If you've used an Xbox 12 Month Prepaid Card what is the Serial number
- What were your recent emails, recent contacts via email etc,
- IP Address when logging in to the account or of your 360.

Apr 18, 2009 | Microsoft Xbox 360 Console

1 Answer

Cannot sign in to my hotmail email account, have forgotten password and the forgot password link is unhelpful as it sends an email to you on how to change your reset your password but how can i access this...


To reset your password by providing location information and the answer to your secret question:
  1. On any Windows Live ID site or service sign-in page, click Forgot your password.
  2. Enter your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select the name of your country or region , select your state, and then type your ZIP code ( The postal code system that is used in the United States. The ZIP code consists of a series of digits that are added to a postal address. The ZIP code is used to identify each postal delivery area for the purpose of sorting mail.) or postal code ( A series of letters and/or digits that are added to a postal address and used by the postal service for the purpose of sorting mail.) if you’re prompted to do so. In the Question area in the Secret Answer box, type your answer to the question.
  5. Click Continue.
  6. Enter and confirm a new password, and then click Continue.
  7. If prompted, enter an alternate e-mail address (An alternate e-mail address is a secondary e-mail address registered with your Windows Live ID credentials. In the event that you forget your password, you can request to have the password reset information sent to your alternate e-mail address.) and click Continue, or click Skip to bypass this step.
  8. On the You've changed your password page, click Sign in to Windows Live.

Nov 26, 2008 | Computers & Internet

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