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ON NEC colour Television FS-59V81 trying to retune channels. in the install sub-menu, the confirm (''Ok-Access'') does not show up as a choice down the bottom of the install sub-menu, just the position or exit options.

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  • rumby371 Jun 13, 2010

    On a NEC colour Television FS-58V81 trying to retune channels. From the main menu, when I select, the ?Install? sub-menu, the confirm (''Ok-Access'') does not show up as a choice down the bottom of the install sub-menu, just the position or exit options. Have read through the Instruction manual and can?t see why can?t select the install sub-menu. Have trying tuning TV off at the power for an hour or so, removing batteries from the remote. But does seems to help. Still can't access the install sub-menu. The "OK " just doesn't become available down the bottom when trying to select the install sub-menu.

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Hi OK, first, unplug the set from the wall poser, and leave off for a while, 5-10 mins, then reconnect. This may re-set your set's tuning, and return functionality. However, If this doesn't work, then please find below your service and repair manual. You may need to "Hard" reset the TV, to "Factory Default Settings" and, you may also possibly even have to access the service menu, to put the set back, to "Factory" state. Please use the troubleshooting steps, this should help you re-tune your set. Now if you still cannot, get it to work, after resetting it. Them you can then use the manual to isolate the actual problem, and hopefully repair. The fault could be in one of a few places.
It, may also be caused, by a "Glitch" in the software, or perhaps, the memory where the settings are stored has gone faulty, and thus, the set cannot, "Save" the/any settings. I have seen this type of thing before it is not common though. It may even be the tuner itself, one would have to troubleshoot to isolate the problem.

Below, is your service manual. http://load2.givemefile.net/download.php?id=1377395
OF course if it does prove to be a "Fault"then really, in my professional opinion, you should contact a local or head office of you TV's manufacturer, and ask for a referral, to an Authorised service Center, here you will always get the best, service, as they only work, on this brand, have parts on hand, original parts too. Also one can aks for a "Quote" as to the cost of the repair, and then you can make an informed decision, as to repair or replace, as often, I find, that, often seemingly minor "Symptoms" can result in an uneconomic repair.

Posted on Jun 13, 2010

  • rumby371 Jun 14, 2010

    Tried turning TV off etc, no change. Then tried to download service and repair manual, does the address " http://load2.givemefile.net/download.php...
    " need to have "www" at the start or somewhere???


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You will want to look through your owners manual for a means to restore the television to its factory default setting sometimes its available through the tv menu other times it involves holding a few buttons on startup



hope this helps
Robb

Posted on Jun 11, 2010

  • rumby371 Jun 11, 2010

    Have read through instruction manual, doesn't say anything about how to reset factory settings

  • rumby371 Jun 11, 2010

    Robb, the model is actually FS-68V81 if that makes any difference. Have trying tuning TV off at the power for an hour or so, removing batteries from the remote. But does seems to help. still can't access the install sub-menu. The "OK " just doesn't become available.

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