Question about Dell 922 All-In-One InkJet Printer

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Why does it keep telling me the color ink is missing or incorrect, when I know it is there and it was just working?

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Try to clean out the insides of the unit, includinig use of compressed air in a spray can.

Often the photo-sensors get blocked by paper dust, and they no longer give accurate readings, which then prevents using the printer.

Remove the paper stack and the ink cartridges first.

Carefully blow out everything inside the printer.

When done, try to use the printer again. It should work now.

Cheers.

-a.

Posted on May 31, 2010

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I have 2 sets of ink cartridges half full and I keep getting an error message saying I am out of magenta. I have an Epson Stylus CX6400


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Keeps saying insert colour cartridge when we have just bought a new cartridge of correct spec. Says incorrect colour cartridge installed.Impossible to get past!!!


Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:
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Receiving the message "Ink Catridge problem: ink cartridge appears to be missing or damaged". I've tried everything from cleaning cartridge holders to replacin cartridges. Nothing works and the printer...


The message you are getting may be due to the following reasons :

1) Cause : One or more ink cartridges missing.
Solution : Remove and reinsert the ink cartriges and verify that they are fully inserted and locked in place.

2) Cause : One or more of the ink cartriges are not installed or are installed incorrectly.
Solution : Remove and reinsert the ink cartriges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the ink cartriges.

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My printer keeps saying left cartridge incorrect. I know how to put the cartridges in, I've had this printer for 4 years.


The connector for that cartridge isn't working properly - if you're lucky all you will need is a new cartridge; if you're unlucky a new All-in-one.

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1 Answer

My Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.


Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

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Printer won't print-says color cartridge is missing and it is there


Just a shot in the dark, was it a refilled ink cartridge. I know HP has a problem detecting the remanufactured cartridges from time to time. And too, if it is not refilled cartridge perhaps you just have a bad cartridge.
Oh, of course Julie remembered to pull the tape off of the bottom of the ink cartridge, correct?
Hope this did some good, please leave rating,
thank you kindly.

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