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Flashing Light What does it mean when the light flashes on teh selector for carpet type?

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My slimvac brushbar stops working when put on carpet and the machine stopped with flashing red light. What should I do?


Clean the brush roll and be sure nothing is restricting it from turning freely.

Feb 19, 2017 | Vacuums

1 Answer

White carpet height buttons flash


Hi there, it's Jack at Dyson.

DC28's carpet height buttons will flash to let you know if you have the carpet height set too low for effective cleaning. Raising the brush bar to the next available height on the selector pad should resolve this.

If you'd like further advice from our experts after giving this a try, please give us a call on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jul 17, 2014 | Dyson DC28 Animal HEPA Bagless Upright...

1 Answer

Carpet selector and brush bar


Hi Ken, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28. To confirm what's causing the issue with the brush bar we'll need to take you through some quick diagnostic checks when you have your machine easily to hand.

So we can help further, please email askdysonUS@dyson.com with your full contact details and the serial number of your machine. One of my colleagues will be in touch as soon as possible to provide assistance.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com


Dec 31, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Also te red light is blinking on my dc 28 animal vacuum


Hi Judi, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28. If the red on/off is flashing, this indicates that something may be jamming the brush bar. To resolve this, please follow the steps shown in the video attached. Make sure there are no obstructions in the cleaner head, and carefully remove any threads or hair from around the brush bar.

You may also want to try raising the brush bar one setting higher using the hight selector pad, as the brush bar will shut itself off if you have it set too low for the carpet pile you're cleaning.

If you'd like some further help after you've given this a try, please email us directly at askdysonUS@dyson.com with your contact details. One of our experts will be in touch as soon as possible to run you through some further troubleshooting.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Apr 17, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Flashing red light


It could mean that the battery is defective or bad. Check your owner's manual. They will tell you specifically.

May 20, 2012 | Dyson DC31 Bagless Handheld Vacuum

2 Answers

My Dyson DC28 works fine for a minute then it's like if the brush head gets too much resistance it quits spinning and the light starts flashing. When I turn the vacumn off then back on it's f


Hi Gayle,

I'm sorry to hear you're having difficulties with your DC28. From what you've described, it sounds as if you may have the brushbar set at a level too low for the type of carpeting you're cleaning. If you select a higher carpet setting from the selector pad, you should find this resolves the issue.

However, if you've tried this and are still concerned, please call us free on 1-866-693-9766 - or if you email your details to askdysonUS@dyson.com, someone will be in touch as soon as possible to help.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 19, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Once vacuum is turned on and switched to a certain carpet level, the red light begins to flash and the brush stops spinning. How do we fix this?


Hi there,

The brushbar is designed to stop rotating if you've set it at a level too low for the pile of the carpet you're trying to clean. The indicator light will flash to warn you of this. Using the cleaner with the brushbar raised to the next level on the selector pad should prevent this issue from occurring.

If you have any further concerns about your vacuum, please get in touch with us directly on 1866MYDYSON. One of our experts will be happy to provide the assistance you need.

Kind regards,

Jack
Dyson Online Customer Support

Sep 24, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Flashing lights.


The Flashing lights indicate several different things. 1 flashing red light means its time to charge your unit. if it is still flashing after charging then you will more than likely need to change the battery. A flashing red and green light means that the unit is overheating which could happen if the filters need to be washed, or that there is a blockage or if your machine has been left in direct sunlight. Allow 1 hour for machine to cool down. 3 flashing lights indicated that the pre-filter has been put on incorrectly. I hope this helps. If you do decide to wash your filter dont use any type of soap it is not needed and allow fiter to dry for atleast 24 hours. putting a wet or damp filter in will damage your machine.

Sep 18, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My change floor setting on/off button blinks and it is really hard to push but it doesnt **** up like it use to either.


Hi there,

I'm sorry to hear you're having difficulties with your Dyson cleaner. From your description, it sounds as if you have a DC28 Animal, rather than a DC17 Animal. If the cleaner seems hard to push, and an indicator light is flashing, you may have the brushbar set to a level too low for the carpet you're trying to clean. Try raising the brushbar to the next height available on the selector pad.

If you need any further assistance with your Dyson, please get in touch with us directly - you can call us free on 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Jul 15, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Red flashing light with 6 beeps


It means you need to clean the sensors. I have had this problem every now and then. There are 4 plastic clear sensors that you can clearly see when you put roomba upside down.

I have found the best and most effective way to clean them is with a dust wipe. You push the dust wipe in with a cotton swab or even a pen, and rub it around the face of the sensors cleaning the dust off, and it will work fine again.

The reason you need to use a dust wipe like a Swiffer brand is that it is very effective and will pick up all the dust. You may not see the dust and you will keep getting that red flashing error though the sensor may look clean to you.

I just had that problem, and after I used the dust cloth, it's working fine again. Good luck.

Jun 11, 2009 | iRobot Roomba 530 Robotic Vacuum

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