I have a whirlpool ed25dwxtw03. The ice won't dispense out the door. The dispensor door opens the light comes on but the auger doesn't turn. If I lift up on the dispenser door gently the auger comes on and ice dispenses. Maybe a switch that needs adjestment? How do I get the bezel off to get access to any adjustments?
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Re: Ice on door not dispensing
You can look closely under the front facade of the dispensor itelf, youll seee 2 small slits approx 2 inches in from each side, insert a flat blade screw driver into the slot and it should "pop" off then lift it off. when putting back on hook the top and push down as close as possible, sometimes I have to hit them with the palm of hand in order to get to "snap" back into place.pushing down on the top of the facade will also ease in the removal
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Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.
Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.
There is a mechanical flap (trap door) that should open to allow ice that is being pushed by the auger in the bottom of the bin to fall out. Possibly the solenoid that opens the door does not work, or you just have an obstruction (piece of ice) preventing the door from opening far enough to allow the ice to pass through. Here is some helpful information and instructions.
Remove the top freezer door hinge cover and disconnect the plug there . This will remove power to the dispensor . Remove the dispensor grill , and also the 2 screws at the bottom of the dispensor front . Lift the front up and out , and remove the plug on the front . You should now see the white switch bracket . On the left side , is the ice dispensor motor switch , when usually , one of the spears holding the switch breaks off , not allowing the ice dispensor to work . If this is the case , the part number is 2180226 . Only held on by 2 screws . When/if replaceing , be sure to put the plastic spacers in the correct position next to both switches , and be careful not to break one of the spears , holding the switches .
Insert a small putty knife between the dispensor plate and the dispensor cover about 1-2 inches from the sides and press down and inwards . Do this carefully because there are 2 plastic "clips" at the bottom . Once bottom is free , lift upwards and the cover will come off . Remove the plug and it's free . There is a white contraption , large , that have 2 rods the micro switches clip onto and sometimes , the switch on the left , has the broken rod holding the micro switch . This causes no ice dispensing .
This could be as simple as the door switch or as complex as the dispenser control board. I would try the door switch first. When the door is close it turns on the dispenser controls. If the contact is defective in the door/light switch then this happens. Unplug remove the door switch and mark wire locations. 1 Powers the lights and the other powers the dispenser. and one is the power itself. Sea Breeze
Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.
If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.
This is the worst ICE system I've ever seen for a variety of reasons.
I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at
Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.
Womers, make sure there is not a lock-out on the dispensor panel. If there is, hold it in for 5 seconds and see if the dispensors come alive. Because both water and ice are not working, I would think you have a dispenser board issue. Catriver..post back.