Question about Human Touch HT 7120 STRETCHING Home Massage Chair Recliner + Heat

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We have the Human Touch Massage Chair 7120 about 2 weeks before the warranty was up, the back of the chair would not go up. We unpluged it and kind of shook the back and when we plugged it in it started working. Than after the warranty was up it started doing it again and we would unplug it and shake it and it work for a little while and than stop. It how now been in the recline position for about 3 months. It makes a good bed but you can't sit up. We have called but they want you to buy a new motor for the back and a new foot rest. Do you have any suggestions. The store where we bought it went bankrupt. We also had a coupon to order something for $200 dollars and they told us we would have to wait a few months and then the store was out of busines. The chair is to heavy to take somewhere for repair.

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6ya6ya
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Posted on Jan 02, 2017

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  • 6 Answers

SOURCE: I own a Interactive Health

I own the same model and started having some similiar problems you seem to be having. My chair had a three year warrenty which i couldnt use when it started to stop working, but i called the customer service and was told that this model was no longer being made and that nothing could be done. I called quite a few times trying to get different anwsers but they were all the same. So you may want to consider a new chair. Sorry :(

Posted on Jan 03, 2009

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  • 1 Answer

SOURCE: I have an HTT-10i-crp robotic massage chair pp

The real problem is: you bought an inferior, albeit very expensive American designed product. This chair is a manifestation of why this country is in decline. Next time, buy Japanese or European. There's no point in wasting your money like this.

Posted on Apr 02, 2010

rickyrt441
  • 4399 Answers

SOURCE: All functions stopped at once. Leg massage stopped

You need to check to see if a wire has came loose. I would say there may be a bad wire. Can you test them?

Posted on Feb 19, 2011

  • 1 Answer

SOURCE: does the htt10crpb massage chair have fuses that

Where can i order parts. I need the complete cord and control.

Posted on Nov 14, 2011

  • 3107 Answers

SOURCE: Guys, where can I find a Human Touch HT-140 Massage Chair remote?

I would suggest looking on ebay.

Posted on Aug 05, 2015

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