Question about HP Officejet 7210 All-In-One InkJet Printer

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Continuous paper jam when i try to print

All of a sudden, every time i try to print or copy the printer jams the paper as it is intaking it but i dont see anything strange in the paper tray area. what can i do?

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Hi ,
Follow the steps below -
1. check the media / paper compatibility. It sould be as per hp :
Paper tray capacity Type Weight Capacity Input tray Capacity Output tray Plain paper 60 to 90 gsm (16 to 24 lb) 150 50 (20 lb paper) Legal paper 75 to 90 gsm (20 to 24 lb) 150 50 (20 lb paper) Cards 200 gsm (110 lb index max 30 30 Envelopes 75 to 90 gsm (20 to 24 lb) 20 10 Transparency film N/A 25 25 or fewer Labels N/A 30 30 4 x 6 inch (10 x 279 mm) Photo paper 236 gsm (145 lb) 30 30 8.5 x 11 inch (216 x 279 mm) Photo paper N/A 20 20 Paper sizes Type Size Paper Letter: 216 x 279 mm (8.5 x 11 inches)

Legal: 216 x 356 mm (8.5 x 14 inches)

A4: 210 x 297 mm

A5 148 x 210 mm

Executive: 184.2 x 266.7 mm (7.25 x 10.5 inches) Envelopes U.S. 10: 105 x 241 mm (4.125 x 9.5 inches)

A2: 111 x 146 mm (4.4 x 5.8 inches)

DL: 110 x 220 mm (4.3 x 8.7 inches)

C6: 114 x 162 mm (4.5 x 6.4 inches) Transparency films Letter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm Photo 102 x 279 mm (4 x 6 inches)

127 x 178 mm (5 by 7 inches)

Letter: 216 x279 mm (8.5 by 11 inches)

A4: 210 x 297 mm (8.27 by 11.7 inches) Labels Letter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm Custom 76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches) Print margin specifications Paper size Top Bottom US Letter

US Legal 1.8 mm (0.07 inch) 3 mm (0.12 inch) ISO A4

ISO A5

JIS B5 1.8 mm (0.07 inch) 6.0 mm (0.2 inch) Envelopes 1.8 mm (0.07 inches) 14.3 mm (0.5 inches) Cards 1.8 mm (0.07 inch) 6.7 mm (0.3 inches) 2. paper should be placed to the right of the tray and a little inside with a min distance within the papers of .1 mm
3. open the rear access door of the printer (with grids) on the back and reval the rollers. Take a slight moist cloth ( not cotton ) and clean the rollers with it by moving them 4 times upwards.
4.open the cartridge door ad observe the thin plastic strio on top of the steel rod on which the carriage moves. Take a small piece of paper and hold the strip with it ands swipe it once witout applying much pressure as it could come out in any direction and as much as you can
5. make sure you replace the cartridge if its refilled. It could provide obstruction.
move the carriage 4-5 times continuously with as much speed and make sure there is no obstruction in the carriage movement.
6. press set up button on the printer panel - go to print reports - ok / enter - self test report - see if the paper jams. If not good.. If yes take a look into the next step.
7. pull out the power cable directly from the printer. Press and hold # and 6 button on the printer and insert the power cable and do not release the buttons till you see te display glowing blank or some processing happening. Release the #6. If the printer turns off then press on the power button to turn it on. Continue with country and language settins as apprpriate. Choose your country during this reset. Complete the alignmet then. Take a printout to see if the paper jams again.If yes - the printer definitely needs servicing.

Posted on Apr 08, 2008

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