Question about Xerox WorkCentre XD130DF Laser Printer

1 Answer

Error 7 , the copier seems to be stuck

I am having problems making copies, the copier seems to be stuck and i've tried restarting it but that doesnt work error 7 still keeps reappearing so i cant do anytthing with the copier , pleasehelp

Posted by on

  • doris101 Apr 08, 2008

    sorry this is for the Xerox workcentre XDI30df copier

  • doris101 Apr 09, 2008

    i tried resetting the workcentre as you said, pressing auto , then clear etc. but i still cant make copies the display keeps saying E- 7 , error 7 , it seems as though the copier is still stuck, dont know what to do



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Give this a try, Just 7 is not normal. Is there a letter appearing first?
But try this procedure.

Performing a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.

  1. Find the pink Clear button on the Control Panel of the WorkCentre.
  2. Find the button below the word Auto.
  3. Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
  4. Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
  5. Press the green [Start] button.
  6. Press the pink [Clear] button two times.
  7. The WorkCentre should now warm up and come to ready.
  8. If the above steps do not clear the error code, repeat steps 3 to 6 a second time

Posted on Apr 08, 2008

  • Rick Kasper Apr 08, 2008

    Does your copier alternate E-7. E then 7 ????


    E7-01:The Main PWB sensed a GDI Memory PWB error.

    E7-04:The Main PWB senses a CCD white level error.

    E7-05:The Main PWB sensed a CCD black level error.

    E7-12:The Main PWB sensed a CCD shading level error.

    E7-15:The Main PWB sensed a Copy Lamp problem.

    E7-16:Not listed in EDOC.

    Note: The information in this Eureka article applies equally to the XD130, XD155, and XL2140 Copiers that are also designed and equipped to Duplex a Copy internally. The Hyperlinks within the article will transport the reader to information within the Pro 16 Edoc. One must have the Pro 16 Edoc loaded on the PWS for those hyperlinks to work properly. Most of the Information, and Adjustments would be identical to the XD100, and XL2140 Family of Copiers as well.

    -Clean the optics.
    b-Trouble shoot as though it were an E7-05 fault.
    c-Replace Main PWB. (Bulletin T4537) <-This Bulletin contains all the information that is known about the Main PWB's and which Harnesses and Laser Modules should be used. Please consult this Bulletin when selecting the Main PWB, Harnesses and Laser Modules should be ordered.
    d-Replace CCD. (PL 3.2 item 5)
    e-Replace Exposure Lamp Carriage. (PL 3.2 item 3

  • Rick Kasper Apr 09, 2008

    I would start by opening the cover and seeing if the lamp was coming on when you turn on the machine.

    If it doesn't check the continuity of the lamp. And also on the lamp carriage, there is a thermal fuse, it will be about an inch and a half long with 2 screws in it. You want to check and see if that fuseable link has blown. I suspect one of those 2 things have happened.

    With the glass out, turn it over and see if the white strip on the bottom of the glass is clean. If dirty clean it well along with all the mirrors, the lamp, reflectors and the lens.

    Observe when powering the machine on, if the carriage itself is moving. Normally though, if it wasn't moving you would get an L1 code.

    Lastly is the CCD itself being bad. I would suspect that as a low possibility.

    And then you can take the back off the machine, and unplug and replug in the connectors to see if you have a bad connection.

    If you need a lamp or other part, please let me know. I will give you an excellent source for parts. Very honest and very helpful.

    Please let me know whats going on. want to get this resolved for you.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My canon copier D420 had a paper jam. can't get the copier to work now.

Try checking the paper path, there might be a broken or loose gear in there, a bent wire or stuck debris. If you done this and all seems ok but the error message keeps flashing, try to do a hard reset. That usually clears off error messages. If nothing happens, you might need to call a technician.

Feb 07, 2013 | Canon New Usa Imageclass D420 Laser...

1 Answer

Error message to "Load Paper"

Push something thicker than a plain sheet of paper through. Cut a side of a manilla folder into a 8.5"x11" and let the printer try to grab it during a copy. After doing it's normal "grab the right side until it's skewed and stop", continue to try to push it through.

Nov 30, 2011 | Canon imageCLASS® MF4150 All-In-One Laser...

1 Answer

Gestetner 2212 copier Service Code SC542 I"ve

In your machine (model) you have to enter in SP mode to reset your error code.
Try this:
Yellow key.
1-0-7 on the key pad
Red key at least 3 sec.
Press "copy sp"
On the key pad press 5 810 and #.
Press execute
Exit all the way out.
Turn the machine off and on.

Feb 28, 2011 | Gestetner 2212 Digital Imaging System...

1 Answer

Error Code: 39,003.40:133671 Yesterday the copier/scanner would not work. I shut the printer down and restarted it and received the above error code. I shut the printer down again and restarted it and...

this is a scanner problem that can be associated with the scanner lock under the scanner bed. make sure the lock is in the 'unlocked' position. it is easy to move this when lifting the scanner bed to reload the ink blocks. if this does not solve the problem you may have to replace the scanner assembly. hope this helps.

Aug 19, 2010 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Ligh that is under the glass to make a copy stuck. Would not go backward or forward. Error E 7.

it is the problem your copier laser unite or toner lebel yet drum life is short
open cartridge, developer,drum unite clean that and wait afew manuites then assembling it and make a copy

Jul 02, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

2 Answers

Not printing

try to press and hold the copy and cancel button at the same time. It should take up a pice of paper and spit it out blank. then try to print again. if problems persist call the 1 800 235 6325 kodak support hotline

Jul 25, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Savin C3030

SC 553 is a fuser overheat error. If you have a fuser great, but you will still have to reset the code. Clear modes, 1, 0 ,7, press and hold clear/stop key. Menu will change, select copy sp. From there, select 5, (mode), scroll till you get to 5810. Select it, and press execute, then exit back to copy sp. Select 7 (data log) then scroll until you get to 7807. Select it, and press execute. Exit all of the way out, and recycle the power.

If it comes to ready, great. Try it. If it codes out again, you have a problem, possibly thermisters, (in the fuser), power supply getting stuck on, I/O board not regulating the power supply. Could be any of these things.

But start by resetting the code. Could be a a thermister got some toner stuck under it, and the other thermister detected a difference. It really could be that easy.

Mar 12, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Lexmark aio will not scan does everything else!

all these problems seem to be with Lexmark equipment
Dont see any Epson problems, story here somewhere

Feb 14, 2008 | Lexmark X1270 All-In-One InkJet Printer

Not finding what you are looking for?
Xerox WorkCentre XD130DF Laser Printer Logo

245 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides