Question about Polycom Small ClassStation VSX 8000 (223022120001)
Using the polycom VSX 8000 for meetings-- we are not able to hear what the other side of the call. The receiver can hear and see clearly. I know it is our problem because I tried several diff locations. What could this be caused from? Someone said something about far mute... Can you help?
If you cant hear anything then this is a firewall issue not the VSX8000. Call us for port openings. 415.637.9989 . If the unit works on a LAN but not outside your firewall this is what it is. If it does not work on a LAN then it is the VSX8000..
Posted on Apr 21, 2009
Try increasing the volume using the remote. Also have you connected external speakers?
Let me know.
Posted on Apr 13, 2008
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