I have a dell inspiron e1505 laptop and it used to be able to connect with local internet connection until my brother in law messed it up. now when i plug in the local internet connection, i cant surf the internet anymore. It keep saying limit connectivity. i need urgent help, i got school work to do.
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Re: local internet connection on dell laptop
I assume you are connected using wired or ethernet connection on a modem or with a router...? try to release or renew your IPs also what's the OS of this laptop? if it's on windows, run ipconfig from the command prompt, if you got an IP starting with 169.xxxx.... release and renew it. if it's a Mac, trash tcp/ip.
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Try to remove any unnecessary programs, replace your antivirus with Microsoft security essentials, run windows update and install all updates, upgrade ram, update internet explorer or any web browser you use. Make sure every software you have is legit and updated. I hope these suggestions work, if not, please comment.
In command prompt (with admin privleges)
Try to ping a domain name. For example:
Does it list an IP address? Do you get reply's? If you get replys then the internet on your son's laptop should be working. Try and make sure there are no proxies setup. Its a brand new laptop so there shouldn't be but check anyways.
In Internet Explorer goto tools, internet options, connections tab, lan settings button. Make sure the box use a proxy server for your LAN is unchecked.
If you don't get an ip address or reply's it would most likely signify that your DNS settings are incorrect. Verify the correct DNS settings by typing in 'ipconfig /all' in command prompt. It will show what your DNS ip address is set to. Make sure the settings are the same on the other laptop.
If they mismatch then you may have some settings incorrect in your wireless router, or the laptop itself, or both.
The ideal solution in that case is to resolve the dns issue on the wireless router, but for a quick solution, you can set the router to be the DNS host on the laptop. The process for doing so is OS specific. A quick google search should lead in the right direction.
If further problems persist, it may be a problem with the OS itself, or the hosts file.
Do you have a wireless router connected to yoru ISP modem I guess ? you must know the SSID name of the wireless network for it. you must open the wireless connections on you rdaughter's PC and make sure to select the SSID belongin to your wireless router.
check your firewall setting.
check if your connection is working or not, by connecting to other pc if possible.
check if dns etc config for your internet is ok, for this you must call you ISP and check if there are no issues with you connection.
showing connecting cant mean actually connected, it wont work unless confuguration setting are good.
check dell website (I also had that problem) and if in your computer support page doesn't appear a parch, check in laptop, inspiron 9400. There is a patch for wireless 355 bluetooth. (It seems like a bug in the device)